Originally hired as Administrative Assistant, transitioned to current role in October 2021. My responsibilities are wide and varied:• Receive, verify and process accounts payable invoices, including resolving billing discrepancies with vendors. Prepare month end accrual documentation.• Provide vendor analysis and payables strategy for weekly cash flow planning with CFO.• Establish and maintain relationships with new and existing vendors.• Create and issue purchase orders for non-production items, including office supplies, building repair and maintenance, and shop tools and supplies.• Various other administrative functions as required, including vetting suppliers for projects in repair/improvement of building, grounds and security equipment maintenance and inspection. Assist purchasing team with tracking returns, vendor price changes and verifying goods received. Maintain office equipment and track and order office supplies.• Skilled in Microsoft Office 365, Word, Outlook, Excel, PowerPoint, NetSuite.

Store Manager positions: Operations, Visual Sales, and Sales and Training • Directly supervised 20+ full- and part-time staff members. Administrated human resource functions including recruiting, onboarding and conducting performance reviews. Established and maintained personnel files.• Created weekly schedules via Kronos Navigator, consistently meeting payroll budget.• Maintained store Outlook calendar. Monitored and scheduled office and store equipment repair.• Provided customer service to shoppers, including help with product selection and sales. Also responded to inquiries, compliments, and sometimes complaints, both on the phone and in person.• Updated in-store order fulfillment process, improving efficiency and accuracy.

Office Administrative Manager – Independent Contractor• Responsible for establishing all back-office processes, including creating and delivering all outbound communication, responding to inbound emails, texts, calls and letters. • Scheduled customer and vendor meetings. Coordinated project-specific subcontractors. Synchronized updates to company calendar and business files, online and in office.• Created document templates for project estimates, change orders, contracts, customer statements and invoices.• Interviewed and vetted subcontractors, vendors and suppliers. Held daily phone meeting with owner to review open items and strategize solutions.• Contract concluded as planned with structure and process established.

Via consulting contracts with QuBX Consulting, Chicago, IL, lead development and successful launch of new telecom products for Nextel, T-Mobile and Iridium. Directed change management initiatives for business processes, policies, and employee training. Managed service distribution partners, ensuring alignment of client’s marketing, sales and customer relations objectives. Successfully steered project schedule and budget through creative problem-solving and inter-departmental communication. Worked between IT teams and users to guide product development.