Served as an Executive Assistant to Chief Trust Officer, Sr VPPersonally responsible for organizing, planning, coordinating and directing events/conferences/important meetings Organized and developed office policies and procedures to create better management flow Processed invoices, accounts payablePrepared budget for 13+ divisionsPrepararation for reports, etc for FDIC audit Analyzed reports and prepared or supervised preparation and maintenance of reports, spreadsheets, records and other documents Responsible for creating PowerPoint presentations for numerous important meetingsDeveloped office manual and filing systems Processed all incoming/outgoing mail, maintain files, order/receive office materials and supplies

Charged with New Employee Orientation and Training for current staff at 6 area hospitals (over 5,000 employees) Developed and trained employees in Customer Service, Positive Thinking, Professional Presence, Positive Confrontation, Telephone Skills, Time Management, How to Deal with Negative People, etc.Researched new training techniques and suggest enhancements to existing training programsContracted with vendors for employee participation in outside training programs, and monitor and report effectiveness of training of employees Worked closely with Human Resources and Department Mangers to build and implement the training and development strategies that support the business imperatives, improve performance and gain return on investment for the business on a consistent basis across all locations Identified training and development requirements by conducting needs analysis on organization results, job requirements, operational problems, company plans and forecasts, and current training programs Responsible for conducting analyses to determine the impact training has on retention Designed, planned and implemented succession planning and leadership development, and career development Charged with developing a means of measuring the effectiveness of training programs by creating formal evaluations, soliciting feedback from participants, monitoring enrollment, attendance, and promotional status of employees, creating summaries of effectiveness for senior management Worked with local high schools to build relationships and further expand their Health Science Academy which trains and grooms high school students for the healthcare fieldWrote grants for educational equipment, assistance and other resources Developed and sent out a leadership newsletter to Leaders/Managers