I was employed by Technical Response Planning Corporation, which was acquired by Jensen Hughes in 2019.Assist Project Managers with the on-going management and maintenance of various electronic emergency response plans to ensure data integrity and excellent client service.Proof-read various client materials and perform copy-editing duties, using background and experience in communications, to ensure that client information is always presented efficiently, accurately, and professionally.Perform technical writing duties to enhance, or assist Project Managers with the creation of, emergency response materials and information for clients.Use HTML skills to edit client emergency response plans from a programmer perspective whenever the proprietary TRP software does not offer the necessary editing options.Assist with the review, analysis, and revision of TRP procedures to identify and establish best practices and implement standardization.Manage the printing, binding, quality assurance, and shipping of hard copies of emergency response plans for clients on a large scale and tight time frame.Act as a first point of contact for clients on a daily basis to ensure proper account management and excellent client service.Perform office management duties, such as inventory analysis, procurement and placement of office supplies, maintenance of a clean and safe work environment, and ensuring security by locking entryways and setting alarms.

Manage individual and corporate accounts and all associated cases, projects, and assigned professional Legal Assistants, while acting as the first point of contact for clients and attorneys.Manage and train a team of junior-level professional Legal Assistants: monitor workloads; assign cases, research, and miscellaneous tasks; review and correct product; provide performance feedback to attorneys, partners, executive management, and human resources.Write detailed and unique support letter for each case explaining associated legal argument(s), client eligibility factors, and educational and/or employment history details.Communicate with employers, employees, and independent clients via various communication channels to provide consistent and accurate information regarding issues, regulatory requirements, instructions, and to ensure all necessary documentation is present, accurate, and filed appropriately.Review initial case documentation and conduct quantitative analysis of case issues, client qualifications, and regulatory requirements and procedures to determine appropriate legal classification according legal regulations and prepare all appropriate legal documents including forms, support letters, affidavits, and advertisement copy.Prepare case status reports to ensure timely achievement of critical and changing deadlines.Assist with the completion and maintenance of employment-based immigrant cases including Labor Certification (PERM), Immigrant Visa Petitions, Adjustment of Status Applications, Advance Parole Travel Documents, Employment Authorization Documents, and Reentry Permits.Assist with the completion and maintenance of employment-based cases for non-immigrant visa classifications such as B-1, B-2, E-2, E-3, H-1B, H-3, H-4, L-1A, L-1B, L-2, O-1, O-3, TN, and TD.Assist with the completion and maintenance of family-based immigrant cases, citizenship applications, and abandonment of lawful permanent resident status cases.