Technology consulting and troubleshooting:• Assist faculty and staff with all aspects of computing.• Advise on purchase of new computers, software and related technology.• Install and maintain computer hardware.• Install and maintain software, including upgrades.• Troubleshoot and fix hardware and software problems.• Assist faculty and staff with use of new hardware and software.• Evaluate new technologies and systems.• Create documentation as needed.• Assist Administrative staff with computing needs, campus databases.• Advise users of security best practices.• Develop computer replacement plans.• Triage and resolve desktop support requests.• Learn and understand the technology needs of various research labs.• Act as a liaison between faculty and vendors as required.Maintain and monitor computer and lab infrastructure:• Maintain and troubleshoot networks, activate data jacks, assign IP addresses, etc.• Monitor security, anti-virus software, Firewall etc.• Install, maintain and monitor backup of user and lab computer data.• Maintain department and lab website content as needed.• Facilitate data sharing as requested according to SMPH guidelines.• Disaster planning and recovery.New Technologies and Other:• Introduce new technologies that provide a benefit to the research and teaching missions.• Campus Project Liaison (VoIP, CloudFax, MFA-Duo)• Mobile device management, network collaboration, distance learning, databases.