Debra Macfarlane Email & Phone Number

Dynamic hospitality and travel management professional with over 25 years of experience delivering exceptional operational leadership and award-winning results in the hospitality industry. As a Regional Operations Manager overseeing multi-brand properties, including Radisson, Wyndham, IHG, Choice, and Marriott, I specialize in driving revenue growth, ensuring guest satisfaction, and leading seamless hotel openings and transitions.With expertise in managing diverse portfolios and a passion for fostering a culture of excellence, I am skilled at strategic planning, budget development, and mentoring high-performing teams. My hands-on approach to travel and hospitality management has resulted in consistent success, including top-tier guest satisfaction scores, superior quality assurance metrics, and long-standing community and investor relationships.Specialties:Multi-property travel and hospitality managementStrategic planning and budget optimizationTalent recruitment, development, and retentionHotel openings and operational transitionsGuest satisfaction and quality assuranceAwards: General Manager of the Year, Pinnacle Award, President’s Award, Gold Standards AwardLet’s connect to explore opportunities to enhance travel experiences, optimize hospitality operations, and drive sustained success!

Listed skills include Customer Service, Budgets, Hospitality, Operations Management, and 22 others.