Debra Maclean Email and Phone Number

Support the Contracts team, Customer Service, Pharmacy, Warehouse and Inventory team with day-to-day product inquiries, concerns, complaints, etc.Responsible for the development and maintenance of product catalogue’s which include product details, usage and indications, precautions, etc.Assist in creating and implementing processes for new and existing business.Actively work to develop an understanding of the business operations from a front-line perspective. Develop and provide… Show more Support the Contracts team, Customer Service, Pharmacy, Warehouse and Inventory team with day-to-day product inquiries, concerns, complaints, etc.Responsible for the development and maintenance of product catalogue’s which include product details, usage and indications, precautions, etc.Assist in creating and implementing processes for new and existing business.Actively work to develop an understanding of the business operations from a front-line perspective. Develop and provide training on infusion equipment, medical supplies, etc to internal/external parties. Investigate and respond to client complaints and escalations and work with Internal/External departments to implement process improvements. Show less