• Process all accounts receivable and payables via QuickBooks Enterprise.• Enter/apply all A/R cash application (ACH, wires, physical checks, and credit cards).• Invoicing of all service and materials utilizing QuickBooks Enterprise.• Analyze and reconcile credit card statements in QuickBooks Enterprise.• Summarize Expenses for ownership.• Reconcile company checkbook in QuickBooks Enterprise.• Calculate outside representatives commissions.• Responsible for the review of customer credit limits and terms.• The overall management of A/R and collections with a 100% collection rate.• Schedule all shipments via UPS or LTL.• Receive all incoming shipments, matching packing lists with purchase orders.• Payroll administration through PayChex, confirming all services has been charged to the correct units.• Customer service, complaint resolution.• Schedule interviews with potential employees.• On-boarding of all new employees, setting up employees in PayChex.• Scheduling all drug/alcohol testing, OSHA training.• Updating employee handbook as needed.• Ordering and maintaining all office supplies.

• Manage all aspects of a project from receipt and order processing through invoicing.• Serve as the primary contact for information to both internal and external customers.• Write up jobs and enter into the workflow system.• Review and analyze all information on sold jobs and estimates to ensure complete and accurate information is available to produce the product efficiently and meets the customers’ needs and requirements.• Provide direction to and coordinate with production and shipping to ensure successful delivery of products.• Work with multiple divisions to ensure coordination between each.• Arrange purchase of outside services or products when necessary.• Provide exceptional customer service.• Investigate customer complaints and provide timely issue identification and resolution.

• First contact with customers providing service and problem solving.• Schedule inspections.• Work closely with the demolition contractors providing them with the needed documentation for them to perform their duties.• Notify the EPA and Ohio Department of Health of pending projects, maintaining the notifications and advising of any changes.• Review contracts for items pertaining to our scope of work and necessary forms, bonding, payroll, etc.• Responsible for invoicing customers utilizing AIA forms and Sage Accounting Software.• Responsible for issuing final affidavits to contractors.• Work with the temporary agencies in securing additional workers.• Provide the temporary agencies with time sheets and review their invoices for accuracy.• Responsible for prevailing wage reports and record keeping in compliance with the State and Federal Government.• Help plan and schedule daily work schedules.• Help coordinate field personnel and assist them with their scheduled scopes of work.• Contact with multiple city municipalities regarding their projects.• Excellent follow-through skills.• Ability to work with people with diplomacy and skill.

• Responsible for providing support to the Managing Director and Office staff. • Work closely with the European divisions, including problem solving and reporting to top management.• Daily contact with sales force providing support.• Daily contact with customers providing, pricing, problem solving, and updates on orders.• Work with suppliers and purchase of all raw materials.• Responsible for inventory control and establishing inventory protocols.• Responsible for planning and creating material builds for custom orders.• Plan and supervise production work flow.• Responsible for all accounting functions utilizing Peachtree, including providing weekly and monthly reports to upper management• Proficient in exporting requirements.• Excellent follow-through skills.• Ability to work with people with diplomacy and skill.

• Grew customer base from 0 to over 300 customers. Responsible for communicating and maintaining customer base through extensive customer service. Suggested new products that increased earnings by 23%. Responsible for following customers orders throughout the process from prepress, scheduling, quality control, and delivery. Responsible for purchasing items needed for production. Responsible for all accounting functions.