Debra Miles

Debra Miles Email and Phone Number

Information Center Manager at Stericycle @ Stericycle
bannockburn, illinois, united states
Debra Miles's Location
Indianapolis, Indiana, United States, United States
Debra Miles's Contact Details
About Debra Miles

Experienced Information Center Manager with a demonstrated history of working in the customer service industry. Strong support professional skilled in Team Building, Training Operations Management, Coaching and Development and Customer Relationship Management (CRM).

Debra Miles's Current Company Details
Stericycle

Stericycle

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Information Center Manager at Stericycle
bannockburn, illinois, united states
Website:
stericycle.com
Employees:
6235
Debra Miles Work Experience Details
  • Stericycle
    Information Center Manager
    Stericycle Aug 2015 - Present
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  • Stericycle
    Information Center Supervisor
    Stericycle Jul 2007 - Aug 2015
    Supervise the CS Team, insure that all customer inquiries are processed accurately and in a timely manner, insure that client expectations are met. Insure that all team members are fully aware of the organization’s policies and procedures. Conduct annual reviews and assist to determine the yearly objectives for individuals and the department. Process all customer concerns and complaints efficiently and within the parameters established by the client. Actively collaborate with client services to develop stronger relationships with both internal and external customers. Identify problems, take ownership for implementation of new processes, develop the team for better performance. Understand and adhere to all applicable Work Instructions, SOPs, and company policies.
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  • Veolia Water North America
    Call Center Supervisor
    Veolia Water North America Sep 1995 - Jun 2007
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Debra Miles Skills

Call Centers Customer Service Team Building Customer Satisfaction Process Improvement Training Operations Management Leadership Microsoft Office Management Recruiting Employee Relations Performance Management Policy Vendor Management Outlook Strategic Planning Account Management Crm Call Center Salesforce.com Project Planning Time Management Team Leadership Business Process Improvement Leadership Development Project Management Contract Negotiation Budgets Inventory Management Human Resources Sales Negotiation Program Management Coaching Healthcare Change Management Forecasting Sales Operations Sales Management Business Development New Business Development Employee Training Cross Functional Team Leadership

Debra Miles Education Details

Frequently Asked Questions about Debra Miles

What company does Debra Miles work for?

Debra Miles works for Stericycle

What is Debra Miles's role at the current company?

Debra Miles's current role is Information Center Manager at Stericycle.

What is Debra Miles's email address?

Debra Miles's email address is de****@****rna.com

What is Debra Miles's direct phone number?

Debra Miles's direct phone number is +131760*****

What schools did Debra Miles attend?

Debra Miles attended Indiana Institute Of Technology.

What are some of Debra Miles's interests?

Debra Miles has interest in Football, Casinos, Exercise, Sweepstakes, Nascar, Home Improvement, Reading, Gourmet Cooking, Watching Auto Racing, Sports.

What skills is Debra Miles known for?

Debra Miles has skills like Call Centers, Customer Service, Team Building, Customer Satisfaction, Process Improvement, Training, Operations Management, Leadership, Microsoft Office, Management, Recruiting, Employee Relations.

Who are Debra Miles's colleagues?

Debra Miles's colleagues are Colin Vlasak, David Gill, Sydney Gordon, Qu-Daci Okonma, Edwin Cortes, Teixeira Karina, Tiffany West.

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