As Regional HR Manager, lead other Regional HR Managers in the Central and Eastern Regions and supervise HR Coordinators in the Pac-West Division (700+ employees). Maintain open channels of communication at all levels within the organization through employee newsletters, bulletin board postings, Intranet site, and employee meetings. As needed, modify/update policies and procedures to improve operational efficiency. When indicated, conduct workplace investigations and provide resolution of employee grievances in both union and non-union environments; coach/mentor managers faced with dealing with difficult employees. Ensure compliance with all mandated State/Federal employment laws including FMLA, Workers Compensation, ADA, OSHA, EDD, and EEOC reporting. Oversee payrolls, and serve as an HR Coordinator for all final paychecks, problem payroll forms, and bonus payments to ensure they align with State/Federal requirements. Create a strategy to ensure compliance with wage/hour restrictions; rewrite job descriptions and wage structures. Administer employee benefits and be the point person for inquiries. Build a successful recognition program that allows employees to earn money for exceeding customer expectations; provide management with a cost benefit analysis in the area of recognition/employee satisfaction and employee retention; monitor department participation in incentive and recognition programs. Administer Workers Compensation claims/process. Report quarterly retention/hiring data to senior management; recommend improvement strategies as indicated. Track compliance with application handling, employee hiring, training, and employee retention guidelines.Selected Contributions: *Respond and mediate EEOC and DSLE complaints in partnership with General Counsel. *Facilitate the annual employee survey identifying areas for departmental and organizational improvement; achieved “BEST PLACES to WORK” designations in 2012, 2013 and 2015.

Managed the recruiting/training database, recognition database, and HRIS. Supervised the administration of all new-hire, employee changes, and termination paperwork. Planned recruitment and training cost budgets annually in collaboration with senior leadership. Sourced and screened candidates for open leadership positions; conducted competency and assessment tools for the selection process. Recruited, selected, and facilitated engagement training for new managers. Provided new-hire orientations. Coached employees concerning work-related issues, and advised employees regarding questions about HR policies, procedures, and benefits. Planned, organized, and coordinated training meetings.Selected Contributions: *Created/refined training schedules and provided training for managers/directors, resulting in a 20% improvement in supervisor satisfaction with management for providing performance evaluations and goal setting tools. *Supervised the Payroll Administrator, Customer Services Coordinator, Receptionist, and two Training Coordinators.

District Manager, Store Manager, Assistant Manager for Polo Ralph Lauren Corporation (Polo Factory Stores, PJC, Lauren)