Responsibilities· Produce price modelling for current and proposed products within the icare business model to accurately inform business decisions.· Perform data modelling, loss ratio analysis and trend interpretation to support informed decision making on product and pricing development.· Model the underlying risk and performance drivers impacting the current and future profitability of the portfolios.· Monitor the impact and effect of various pricing decisions and make recommendations to improve the performance of high cost employers.· Produce performance analysis by segment within the portfolio to support refined consideration of current strategies.· Contribute to the Performance reporting & insights for all underwriting operational functions.· Undertake data analysis of datasets to assist in identifying trends, and provide scheme-wide insights to inform a range of reporting requirements.· Maintain existing reporting models and/or enhance and develop new reporting models to meet changing business needs and to improve operational performance.· Liaise with relevant stakeholders to scope and gather requirements for adhoc data requests.· Contribute to data quality and data reconciliation of the various sources.

Responsibilities· Manage multiple schedules, calendars, events· Create daily routines with built-in flexibility· Manage budgets· Supervision of the other household staffAchievements· A very happy and healthy 4 year old daughter· A very happy and healthy 37 year old husband

Responsibilities· Workforce planning and reporting.· Analyse, cleanse, validate and interpret business data from multiple systems to create detailed reports and dashboards for the NSW management team.· Identify and forecast trends using data from multiple data sources.· Analysing, evaluating, measuring and monitoring business outputs against service level agreements.· Document and present continuous improvement recommendations to key stakeholders.· Providing insights and reporting findings to multiple internal and external stakeholders.Achievements· Developed and improved workforce planning and reporting into a single dashboard report.· Identified and created an automated KPI (key performance indicator) tracking tool from multiple data sources.· Designed a proactive field staff management model that enabled the business to deliver better outcomes for customers.· Developed and implemented the workforce planning metrics and targets for the 2017/18 financial year.

Responsibilities· Develop national reporting for all marketing activity including pipeline, lead flow, campaigns, scorecard metrics for monthly meetings and operational reviews, based on agreed standardised models with input from key stakeholders.· Clean and analyse data from multiple sources, functions, databases and tools.· Drive marketing analysis and deliver analysis of market share Achievements· Developed and improved the customer P&L model by size, industry and sales channel analysis.· Created an automated tactical sales tracking tool that can be refreshed daily enabling strategic decisions to be made with live data.· Designed a commission model that enables management to compare different commission strategies and scenarios.

Responsibilities· Perform comprehensive analysis of performance and cost data· Demonstrate an understanding of Service Level Agreements, vendor contracts and KPIs· Identify opportunities for innovation and improvements to existing work processes· Implement improvements to work procedures while performing effective change management· Assist Operational Excellence with projects and ad-hoc analysis with a focus on continuous improvement· Demonstrate sound understanding of project fundamentals· Ability to effectively communicate results of analysis to key stakeholders and provide recommendations· Demonstrate an ability to network and build strong working relationships with key internal and external stakeholders· Ability to engage with business stakeholders at all levels to identify needs and requirements Achievements· Selected as part of the graduate program.· Automated monthly reports via SQL Server, saving the Business Performance Team 5 days per month· Designed Service P&L calculation tool for BTO (Bids & Tenders office) group improving efficiency and assisting in winning new business· Designed a self-reporting platform for Customer Service Operation KPIs, Supplier KPIs, Product KPIs and other Sales SLA reporting· Developed financial modelling tools for implementation of multimillion dollar cost saving initiatives· Mapped and documented business processes for various parts of FXA’s business· Created an SQL data platform for single source reporting, allowing self-service report for internal customers· Designed and implemented an online self-reporting tool, allowing stakeholders to run their own reports saving Business Performance Team 3 days per month.· Received 3 local rewards from different stakeholders for excellent performance on various projects