Currently managing at a hotel in the gaming area. Creating a welcoming environment for customers to enjoy their time at the hotel and be taken care of throughout their time spent at the hotel. Previoysly owned and operated my own Hair and Beauty Salon in Adelaide. Where passion for quality, customer service, and excellence comes as standard. At the salon I specialised in a wide variety of hair and beauty services. In helping so many people, my goal is to innovate through solid support and service ensuring we as a team gain many more satisfied customers. Dedicated, resourceful professional with 20+ years’ service-oriented experience in the Customer Service and Administrative sector. Effective interpersonal and communication skills with the ability to establish rapid rapport and win respect from people from a diverse range of cultures and backgrounds at all levels, while maintaining a mature and professional approach. Determined, focused and reliable individual;KEY STRENGTHS -- Effective customer service skills – with a strong commitment to excellence and professionalism- Confident communicator with effective written and oral communications, and the ability to create positive working relationships- Excellent time management skills, complemented by the ability to plan and prioritise, and manage multiple tasks within fast-paced work environments and often pressured situations- Diverse range of executive support and administrative experience in: preparing and collating reports (weekly, monthly, quarterly), creating marketing material, business cards, flyers posters organising of corporate functions, EGM and AGM meetings and workshops, travel itinerary and booking of staff flights and accommodation, overseeing of office maintenance, facilities, collate documentation for monthly credit card reconciliations,creat power point presentations, organise provisions for staff accomodation and vehicle maintenance, rostering of staff shifts, procedures/systems development, diary management, record management, document control, meeting and appointment scheduling, financial statement preparation, bank reconciliations, procurement, stocktakes, cost coding and asset management- Possess a positive, professional image suitable for any business environment- Recognised for integrity, high work ethics and maintaining high levels of confidentiality- Computer Skills: Microsoft Office Suite, SAP, MYOB, Sales Force, JDE & MS Outlook. Payroll, Cash flow, Fresha, Zenoti.