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High energy, self motivated IT manager with proven ability to manage large complex projects, resolve difficult technical issues within application support, and build efficient support models. Effective in building strong partnerships with business leaders at all levels, focusing on new development, quality improvements and expense reduction programs. Recognized as a motivator to others, with a positive attitude and the ability to handle difficult situations, always ensuring customer satisfaction.Specialties: System Development Life Cycle (SDLC), Project Management, Program Management, Vendor Management, Change Management, Application Support, Application Testing, Project Cost Planning, Budget/Resource Planning, Building Strong Business Relationships, Strategic Planning, Process Improvements, Team Leadership and Mentoring & Coaching.Information is a powerful thing. At TransUnion, we are dedicated to finding innovative ways information can be used for smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk base decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. Everyday TransUnion offers our employees the tools and resources they need to find new ways information can be used for good. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.
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Director - Hr SystemsTransunion Mar 2022 - PresentChicago, Illinois, Us -
Sr Manager - Hr SystemsTransunion Mar 2018 - Mar 2022Chicago, Illinois, UsResponsible for building and managing a cost-effective support team within HRIS to support Workday and our Learning & Compliance Platform (Cornerstone) and managing Workday Integration Specialists. Augmented the HRIS support team with cost effective resources, to create 24-hour support to our global organization. Relocated the HRIS support team to multiple cost-effective locations, including same time zone as the core team and customers, reduced overall cost and provide round the clock support. Strong record of retaining resources for 5+ years. Responsible for managing 3 Workday Integration Specialist, which included: Managing Stakeholder prioritization, resource manager, requirements gathering, analysis, design, documentation, and placed a strong focus on continuous process improvements and knowledge expansion.
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Program Manager - Hr SystemsTransunion Mar 2017 - Sep 2018Chicago, Illinois, UsManaged Workday Implementation for 14,000 associates globally, placing a strong focus on streamlining processes to create a seamless employee experience.Developed and executed project goals, plan, budget, status reports, risk and issues and stakeholder management, while meeting the project timeline and budget. Led 8 workstreams during initial implementation, completed in 8 months: Core HCM & Compensation & Security, Talent, Benefits, Testing, Integrations, Change Management, Process, Data Reporting & Analytics and Conversion. Followed by an implementation of Advanced Compensation and Recruiting. Partnered with Workday Consulting as implementation partners, along with key HR Stakeholders leading them through business process decisions, test strategy, planning & execution.
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Program Manager, Peoplesoft ErpSears Holdings Corporation Apr 2014 - Mar 2016Chicago, Il, UsIn the role of Program Manager, I am responsible for managing groups of projects within a program, following strict deadlines, within budget, and ensure the integration of Program and Project Management processes to improve value and optimization of IT resources. I am directly responsible for leading program execution from beginning to end, assembling and leading project teams, delegating tasks, managing and negotiating resources, and program communication between stakeholders and the Program Management Office. -
Head Of Hr Systems North America - Global Reporting Domain ManagerHsbc Feb 2007 - Nov 2013London, GbManaged North America HR IT applications and processes, which include: payroll, benefits, taxes, year-end processing and project management for new development and compliance related projects on a Global PeopleSoft 9.1 platform. Responsible for annual budget planning, resource planning, application support, process improvements, vendor management and application upgrades. Directed the Global HR Reporting Team in delivering Oracle’s OBIEE solution, as part of our future state Global Reporting Architecture. Created annual budget, resource plan, strategic roadmap, application support and vendor management. Highly efficient managing cross functional teams across the global, which include: project managers, technical leads, functional analyst, vendor and offshore development. Place a strong focus on cross training, mentoring and coach my team. -
Senior Manager Business SystemsHsbc Jun 2004 - Feb 2007London, GbManaged IT application development, budget, resource planning and operational initiatives for Consumer & Mortgage Lending. Strong focus on increasing lending effectiveness by aligning technology with business strategies and providing cost effective technology solutions. Coached and mentored project managers, technical leads, development team onshore/offshore.
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Manager Business SystemsHsbc Apr 2001 - Jun 2004London, GbLed a team of 6 technical analyst, who provided test system support for over 200+ developers in the US and Offshore (SIT, UAT and performance testing) for the Consumer Lending Mortgage application. Ensured test system availability 24 X 7, morning health checks, code compiling and migration to environments.
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Technology Support ManagerBank Of America Jun 1995 - Mar 2001Charlotte, Nc, UsManaged a team of 12 Business Support Representatives and Project Managers responsible for desktop, application development and support. Partnering with the business to build applications to automate manual processes to reduce costs. Responsibilities include: budget/resource planning, application support, testing, training and process improvements.
Debra Peterson Skills
Debra Peterson Education Details
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Depaul University
Frequently Asked Questions about Debra Peterson
What company does Debra Peterson work for?
Debra Peterson works for Transunion
What is Debra Peterson's role at the current company?
Debra Peterson's current role is Director - HR Systems at TransUnion.
What is Debra Peterson's email address?
Debra Peterson's email address is pe****@****ast.net
What is Debra Peterson's direct phone number?
Debra Peterson's direct phone number is +131298*****
What schools did Debra Peterson attend?
Debra Peterson attended Depaul University.
What are some of Debra Peterson's interests?
Debra Peterson has interest in Children.
What skills is Debra Peterson known for?
Debra Peterson has skills like Sdlc, Process Improvement, Program Management, Change Management, Management, Project Planning, Relationship Management, Business Analysis, Positive Team Player, Team Management, Leadership, Vendor Management.
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