Debra Ratzel Email & Phone Number

Hubertus, Wi

• Help members and regular attenders grow in their faith through discovery and successfully using their God-given gifts for ministry.• Develop and maintain a system to identify spiritual gifts. Train, equip and motivate the baptized to use their gifts to serve Christ through His church, thus cultivating a climate where the people of Shepherd of the Hills effectively deploy their spiritual gifts in ministry inside and outside the congregation.• Function as an extension of the pastoral ministry, like an “assistant coach”, to nurture other people in their faith journey.• Perform various tasks to support Volunteer Ministries and promote volunteer opportunities that include but are not limited to:o “Coach” volunteer leaders, including assisting in obtaining needed resources (training materials, supplies, guidance).o Assist Staff and Group Leaders to recruit gifted volunteers.o Contact Ministry Team Leaders on a regular basis to discover new needs.o Be available at Sunday worship services regularly to “check in” with volunteers and do informal recruiting for new volunteer ministries.o Help the people of the congregation connect with others who share common interests. Provide the resources needed so their ideas can bear real fruit for God’s kingdom.o Provide Staff oversight to the Welcome Committee including intermittent related groups that are developed to meet a specific need such as updating the photo directory. o Provide Staff oversight of all small group ministries and educational opportunities. o Facilitate communication with others to promote volunteer opportunities. o Maintain a comprehensive system for thanking volunteers.o Maintain Volunteer Tracking spreadsheet. o Maintain Visitor Tracking spreadsheet.• Oversee New Member Orientation to schedule, organize and invite new members to the orientation program and provide information on the different ways to become involved in Church ministries including volunteer and small group opportunities.

Brookfield, Wisconsin, United States

Conduct professional interviews with persons interested in survey research or paid focus groups.

Waukesha, Wi

Promoted participation in MRA’s scheduled education programs and developed and managed relationships with members who used MRA training programs.• Created targeted membership e-mails to promote training and special events.• Maintained personal phone contact and e-mails with membership interested in packaged training through the License-to-Learn program.• Coordinated promotional mailings to MRA members for announcement of special training events and new programming.• Provided counsel to members in need of information on training programs that best fit their organization’s needs.• Collected testimonials from training participants for use in MRA marketing literature.

Madison, Wisconsin Area

Revitalized AARP Chapter and Volunteer management systems, dramatically increasing member engagement and education of AARP programs.• Created recruitment and recognition programs and the materials and processes for: 25 State Coordinating Council members, 8 Executive Council members, AARP Program State Coordinators, 43 AARP Chapters (2,500 members) and 800+ episodic volunteer members in Wisconsin.• Built successful partner relationships with both external and internal organizations - Board on Aging & Long-Term Care, and Faith in Action programs; and AARP Chapters, Tax-Aide and Driver Safety programs - to engage AARP members in volunteering and offer recognition support: Designed tailored recruitment mailings, newspaper articles/ads, and conducted TV and radio interviews to promote the partner programs in targeted areas. Managed and trained 8 liaison volunteers to provide customer service and tailored leadership and informational presentations to partner organizations. Coordinated and led Volunteer and Chapter recognition award procedures.• Created training materials and conducted first-time volunteer orientations.• Presented community outreach reports at State Coordinating Council meetings.• Managed several membership databases to track volunteer information and participation in State plan activities.

Des Plaines, Illinois, United States

Teamed with the Manager of Education and Program Development to strategically plan the annual education program for ASSE membership and meet Professional Development goals. Managed and created promotional materials the On-Site Seminar program:- Revamped the business plan, developed budget, and consistently exceeded annual revenue projection goals for the previously struggling On-Site Seminar program.- Partnered with clients to develop course needs and communicate objectives to instructor.- Facilitated proposals, negotiated contracts, and coordinated program content, vendor relations, logistic and course materials, invoice preparation, and course evaluations.

Bachelor Of Science (B.S.), Organizational Communication, General

Associate'S Degree, Administrative Assistant And Secretarial Science, General