17+ years of experience implementing extensions and enhancements to software products and applications (Power School & OnBase) for academic institutions to improve educational outcomes and drive school-wide operational excellence.Substantial project management experience with stellar success in delivering and supporting the implementation of several projects of varying scope and sizes on education scheduling, human resources, and benefits enrollment. Digital Transformation Specialist known for executing solutions on enterprise content and process management for greater efficiency, robotic process automation, continuous improvement, and service delivery optimization. Strong knowledge of Scrum, Waterfall, and Agile methodologies with proven success in creating user stories, developing acceptance criteria (AC), and refining the product backlog to elevate user experience and drive business value. Highly analytical mindset, excellent interpersonal and communications skills, and proven abilities in developing powerful dashboards, technical documents, and reports to foster informed decision-making at the executive level.
Listed skills include Data Driven And Status Reporting, User And Customer Requirement Gathering, Training Session Execution, Business Information Systems, and 27 others.