Debra Starr Cohen Email and Phone Number

Results oriented operations and training professional with proven leadership ability to increase quantity and quality of production, while simultaneously improving morale and efficiencies. Hands-on approach to quality assurance and customer service. Creative team player with strong analytical, problem solving and organizational skills. Proactive approach to leadership and an accomplished trainer and motivator with expertise in building and developing leaders that consistently exceed objectives. Responsibilities include complete operational oversight within the Miami, FL campus of Steiner Education Group/Cortiva Institute (fka Florida College of Natural Health) with profit and loss accountability for a campus with approximately $3.5 mil revenue. Primary responsibilities include staffing, staff development and on-boarding, human resources including payroll processing (Ultipro) and daily oversight with strategic planning, new student recruitment, student outcomes and satisfaction, public relations and compliance within all state, federal government and external agencies. Strong relationship builder, maintaining low turnover with average employee tenure 7.9 years and consistent student satisfaction above 97%. Served as the primary trainer for all incoming Campus Directors including on-boarding, policies and procedures, budgeting, company culture and compliance. Served as an extension of the corporate team conducting operational reviews to increase profitability, identify and improve weaknesses and improve overall operations of sister schools. Successful project management of two tenant improvement construction projects over $300k and campus relocation during construction. Managed projects from initial phase through punch list and final clearance.

Developed operating policies and procedures for departmental oversight and implementing among East division campuses for Cortiva Institute/Steiner Education Group (fka Florida College of Natural Health). Responsibile for all relevant training and departmental operations. Developed strategies and communication plans to increase candidate opportunities and visibility. Presented as a guest speaker at FAPSC regional conference "Running an Effective Career Services Department." Increased positive public relation efforts with grass-roots community events and functions.

Project based recruiting services to provide industry niche positions in the fields of Pharmaceutical Research and Development and Information technology. Responsible for sourcing and recruiting executive level candidates. Maintain a positive relationship with clients and prospective candidates to reinforce business interactions and promote future business dealings.