Debra Vandy Email & Phone Number

Kernersville, NC, US

Greensboro, NC

Hired to develop Customer Service/Administrative operations for newly established US entity of Dedon GmbH.Developed and wrote policies and procedures for Customer Service in relation to operational guidelines, proper accounting and auditing regulations, purchasing, warehouse and logistics.Coordinate all department functions for team of 5 customer service.

Greensboro, NC

Performed logistics accounts payable, auditing and financial analysis and reporting for third party logistic clients and NB management.Identified and administered process changes to reduce invoice adjustments and eliminate paper invoices.Trained new team members and assisted in cross training across all departmental areas

Kernersville, NC

Maintained and coordinated all import and export shipment activity with both internal and external customers.Developed, initiated, and implemented processes and procedures to bring consistency to the handling of logistics choices.Developed and maintained relationships with suppliers and partners of logistic providers such as international freight.

Kernersville, NC

CS Rep for Midwest sales and customer base.Provided backup participation in production and departmental meetings in absence of manager.Chosen as full time “Super User” and trainer for the CS department as well as related departments during the yearlong development and implementation of new corporate computer system.Within CS position, create and.

Salem, VA

Supervisor of customer service/inside sales representativesWorked closely with Branch Manager and Operations Manager to implement and maintain procedures to provide optimum performance and proficiency within customer service and other departments.Developed and provided ongoing training in areas of CS performance, sales related and product.

High Point, NC

Customer Service/Inside Sales Rep for Industrial Business Division of 3M Handled internal 3M sample and requisition orders for technical/R&D applications Coordinated customer service/inside sales functions for national Machine Builders Program Compiled and maintained monthly measurement reports for all local branch customer service representativesWinner of.