Debra Vincent Email and Phone Number

As an accomplished financial industry professional, I am recognized for leading technology based project teams in providing support and systems expertise in the installation, implementation and delivery of IT solutions and support. I am proficient in the design, specification, testing and support of products and services designated specifically for the investment management business sector.My designation as a subject matter expert (SME) in investment performance measurement, multi-currency valuation and reporting, and billing is a proven essential for building positive business relationships with both internal and external users. As a proactive precautionary client services measure, my team and I regularly evaluate performance analytics for anomalies that would prohibit timely and accurate reporting of client sensitive data. This also allows us to continuously enhance the platform with new features and functionality as well as reduce or mitigate risk with improved processes and procedures.As I assist with the onboarding of new clients during the performance measurement phase of implementation, I also direct client support staff in expediting the research and resolution of issues and inquiries from established clients. Additionally, I have extensive experience acting as a liaison between business and technical teams to create software development specifications and cost proposals for custom projects.I am a technical client services professional, with a results-oriented attitude and a strong business acumen.• Business Analyst, Investments• IT Client Support Services• Analytical Abilities / Problem Resolution• Design / Specification• Performance Analytics• Investment Performance Reporting• Composite Management / Reporting• Multi-currency Portfolio Accounting / Reconciliation• Accounting Systems Support• Interpersonal / Communication Skills• Leadership Skills• Training / Coaching"Certainty is a cruel mindset. It hardens our minds against possibility." - Ellen Langer