General Manager/Training Store Manager
Atlanta, Georgia
As the store manager I provide leadership and direction to my entire store team. I exercise independent judgement and discretion to successfully execute company strategies. I oversee all aspects of store performance through sales management, customer experience, operational and personnel functions, as well as store visual aesthetics and environment. I drive results through creating short-term plans and long-term strategies, processes, and events that create a positive in store experience for both my team and my customers. I lead company initiatives ensuring maximum productivity, operational excellence, and compliance with company procedures. I build intentional relationships at multiple levels to support a great working and shopping environment. I effectively select and retain high performance teams through recruiting, developing, and motivating skilled professionals. I set a compelling vision and manage successes and failings along the journey in a highly collaborative fashion. - Direct and manage stores with volume up to $15 million and 100+ employees - Oversee sales, customer experience, operations, merchandising, and leadership development - Successfully exceeded budget level sales with double digit growth, 2009-2012- Managed P&L driving gross margin profit achieving 110% to budget - Training Store Manager, 2007-2012: Successfully trained all new leaders to the company including upper field business partners- Selected as one out of 1,100 store managers to be a peer facilitator as an A+ store manager at company's Leadership Academy - Successfully promoted 12+ store team leaders to the next level- Significantly Above Target overall PP&A performance, 2012-2013 - Exceed Award winner for delivery of Significantly Above Target results, 2012- Facilitated and assisted with 10+ new store openings/remodels in Atlanta market- Top Customer Experience Results in district, 2011-2012