Client Services Supervisor
Current- LifeScience Logistics, Dallas, TX August 2020 – CurrentSupervisor
- DEI Committee Member
- ESG Committee Member
- Supervise and coach customer service agents. Conduct morning team huddles, 1 on 1 meetings.
- Monitor, train, coach agents on best practices of client/customer/interdepartmental communication and order fulfillment.
- Participate in cross functional teams to improve processes.