Prospect and appoint agencies to sell Safeco products. Train new agents and assist them with marketing plans to meet their goals. Work with existing agencies to increase sales and profitably grow their agency. Communicate underwriting and product changes to the agencies. Work with the agencies to determine acceptable risk locations and appetite. Travel throughout my territory to meet with contracted agencies to assist them in writing business and meeting their goals. Territory includes Central Texas: 153 agencies, $45 million written premium.

Responsible for the overall production success of Personal Lines for America First Insurance in South Texas through the appointment and management of Independent Agencies. Facilitate prospecting, contracting and training of new agents and CSRs. Manage agencies to meet volume commitment goals by monitoring growth, profitability and quality of their personal lines book. Communicate underwriting and product changes to agencies. Identify problem agencies and take appropriate actions. Communicate relationship issues and salient business situations with underwriting team and management. Travel throughout South Texas to meet with contracted agencies to assist them in writing business and meeting their goals.

Responsible for developing and implementing a national plan to build business relationships for the franchise network. Develop and manage new and existing accounts with insurance companies, plumbing businesses, property management companies, etc. Identify and attend strategic trade shows and conferences that would provide opportunities to develop relationships with the industries that could drive business to the franchisees. Coordinate efforts to obtain approval of continuing education classes for insurance agents and adjusters in all states. Work with the franchisees to assist them with their marketing plans and building relationships with local and regional business prospects. Manage the development of a regional marketing program to assist the franchisees in building relationships on a regional basis.

Coordinated major system project activities (new proects and current process re-engineering) between Information Systems and end user departments. Built IS and user teams to develop and manage new systems. Developed detailed descriptions of user needs and processes converting to design specifications. Worked closely with end users to ensure expectations were met. Facilitated meetings with user representatives to establish consensus on deliverables and establish priorities. Managed multiple projects through changing priorities. Trained users and new agents in systems and processes. Recommended changes and enhancements as needed. Managed rate and policy contract changes.

Experienced as a Property and Casualty Personal Lines Underwriter. Responsible for profitably placing risks for insurance with Southern Farm Bureau and Texas Farm Bureau Insurance Companies among all rating tiers. maintained contact with the agency force to manage the book of business within an assigned territory. Trained new underwriters and agents. Assisted in the development of new programs and system changes. Presented underwriting information to agents at District Sales Meetings.