Senior Director- Talent Solutions, Professional Development Services
Led Talent Solutions division for Apollo Education Group, served in leadership role in PDS (Professional Development Services), the professional services division responsible for designing, deploying and managing Human Capital solutions for Fortune 500 clients. • Architected, operationalized and led all facets of Phoenix Career Services (PCS) service solution including go-to-market strategy, business/marketing plans, budgets, calendars and analytics/reporting to ensure alignment with overall corporate goals and achievement short and long-term objectives.• Directed and managed all marketing activities to ensure on-brand positioning and awareness across all aspects of the marketing mix including; brand, lead generation, content marketing, public relations, channel/partner marketing, creative services, client communications, internal communications, recritment media, event marketing, web site strategy/production, email, digital and social media.• Supervised all PCS client projects including development of value proposition and client strategy, solution recommendations, creative production, scheduling, deployment, reporting and budgeting/cost management. • Utilizing insights and best practices, acted as thought-leader for talent solutions product, providing strategic roadmaps and developing tactical plans for achieving desired goals enabling 800% growth of implemented client partnerships.• Built and led high-performing team of marketing and implementation managers responsible for all PCS client omni-channel services including; client/candidate engagement, SME consultation, creative production of all marketing/ad components, implementation, recruitment media design/placement, and student/faculty/campus communications.• Spearheaded re-engineering of technical platforms supporting talent solutions portal resulting in 70% reduction of implementation time, thus reducing internal costs, increasing client’s speed-to-hire and reducing candidate acquisition costs.