Debra Bova Email & Phone Number

Derby, Connecticut, United States

Trumbull, Connecticut, United States

Consulting to business owners with relationship established over many years in the Caribbean region.My personal focal point has been Talent Acquisition - sourcing, vetting, coordinating, negotiating and placing contracts for experienced executives into Expatriate roles within Caribbean organizations.

Nassau, Bahamas

Increased brand presence via improving the quality of sales & service personnel thru hiring, training, coaching, compensation schemes and retention programs;Grew sales revenue within the first 18 months by more than $1M;Delivered five new long-term contracts resulting in more than $3.M in recurring revenues;Established formal service process improvements to Sales & Tech Support areas resulting in certification with major vendor;Created repository of competitive info enabling better market pricing for products and services resulting in higher margins for the business;Expanded portfolio of service and software offerings to compete beyond hardware;Closed largest Print Production sale in 2018 resulting in President's Club achievement for 2nd time;Created unique differentiation to drive "service revenue" where there was none previously;Supported Managing Director in efforts to grow revenue and profit resulting in more business from local offices of international organizations formerly not committed to BBSL.

Trumbull, Ct

Product Marketing Manager for one of the leading providers of document management and printing for professionals. Launched new Managed Print Services Strategy (MPS) for the sales channel within Oce'; Created Process Manual for rollout and testing of MPS with Northeast Sales Operations via face-to-face launch; Created tools and marketing actions to enable swift implementation of MPS within Oce'; Worked closely with VP of Marketing to introduce this new MPS program across the organization.

Hamilton, Bermuda

Worked directly with CEO and Senior VP to improve the quality of sales staff and to retain new recruits which would grow market share;Primary contact for all vendors contracted with A.F. Smith in the capacity of launching and understanding products and positioning within the Bermuda market;Designed compensation plans for Equipment, Software and Supplies reps so as to deliver a balanced performance across the organization that would meet all vendor targets;Achieved President's Club Status with ALL THREE major vendors in 2008 (Xerox, Ricoh, Pitney Bowes);Worked directly with CEO and PR firm to create a new "brand" and roll-out plan for the launch of a new retail operation;Asked to assume responsibility for Technical Service & Support team of 15 personnel in support of 4,000 machine installations;Established measurements and bonus incentives to drive customer satisfaction & productivity, contract retention and profitability;Managed $1M parts inventory within a target of less than 2% discrepancy annually.

Stamford, Ct, Usa

Primary Channel Partner contact; interacting extensively with Premium Partners in Caribbean markets. Managed all aspects of relationship between corporation and partners (privately owned companies). Worked directly with CEOs/Owners/Managing Directors/CFO's and other key personnel.Proactively led Xerox' training deployments and worked with Partner Owners on staffing.Attained $9.7M targeted revenue for 2006, an 8% growth Year-over-Year (region reached $53M when I departed in 2007).Instrumental in realizing highest profit margins within the Latin American region.Successfully improved overall customer experience by strengthening partner relationships, managing customer events, and providing incentives that effectively realized bottom line results.Region expanded to include Central and South American partners so I was tasked with more of a Marketing Role to the larger region as a whole.Achieved Division Recognition among the Top 5 Performers for launching "Color in the Office".Led an initiative resulting in more than 80% of partners signing on to purchase Xerox products through new Master Distributor channel.Managed a Remote Team of five support professionals that delivered revenue objectives topping 56% growth in equipment revenue and 126% growth in activity.Led transition of partners from analog to digital technology resulting in 50% of partners moving to digital within year one - resulting in an 18 month lead on the competition.Instrumental in Reducing receivables by $9M during 12-18 month period without dramatic decline in purchasing or results.Recognized for outstanding contributions via awards for Revenue Growth in 1999, 2000, 2003, 2005.Prior Roles within Xerox included:Assistant to Director of Caribbean Distributor OperationsUSAID Sales CoordinatorExecutive Assistant to Director of Quality & Customer Satisfaction & Caribbean Sales Mgr.Executive Compensation Coordinator (HR Dept)Executive Secretary to Director of Executive Compensation

Bachelors Degree, International Business

Activities and Societies: Madison University marketed itself as an online accredited college taking into account work/life experience. I.

A.S. Business, Business, Management, Marketing, And Related Support Services

Activities and Societies: National Association of Professional WomenProfessional Development courses over the course of my career include.