Debra Brown work email
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Debra Brown personal email
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I am passionate about building teams and mentoring individuals to enhance customer experiences. This commitment has led to a 99% rating in the MAGIC engagement model, reflecting a 7% increase from 2023 to 2024. I believe that fostering a strong, engaged team is essential for delivering exceptional service and driving organizational success.As a Circle of Excellence Winner and recipient of Lean Recognition at RNnetwork, I exemplify a commitment to operational excellence and continuous improvement. Throughout my career as a Director, I have successfully transformed low-performing teams into highly productive and efficient units, improving processes and reducing costs.With experience managing cross-functional enterprise teams in both remote and hybrid settings, I am well-equipped to adapt to various work environments and challenges.
Third Avenue Administrators
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Director Of OperationsThird Avenue Administrators Nov 2024 - PresentMiami, Florida, United States
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Director Ii, OperationsRnnetwork Sep 2022 - Nov 2024Boca Raton, Florida, United StatesOversee and coordinate the efforts of three operational teams: Account Administration (client contracts), Client Operations (client invoice management), and Client Administration (job automation and provider profile submissions) for the travel nursing industry.Recognized with the Circle of Excellence Award in Q2 2024.Received Lean Certification and was recognized by CHG Healthcare (corporate) as a continuous improvement leader as a game changer for providing my teams the tools to quantify impacts and reenvision processes. -
Director, Account ManagerAnthem, Inc. Jul 2015 - Apr 2022Miami Beach, FlAccount manager with a proven track record of fostering strong client relationships and driving customer satisfaction.Created a concierge provider program across 14 states to remediate provider-escalated claim issues ($900M) for commercial, Medicare, and Medicaid business. Resolved account receivable matters for 75K claims, which resulted in $529M in additional payment in Q1 2022 through joint partnerships focused on issue identification, root cause analysis, business, and system improvements.Leveraged relationships to implement innovative and automated solutions to resolve complex business problems. -
Director, Self Service & Integration (Pmo)Anthem, Inc. Jun 2012 - Jul 2015Directed the Enterprise Electronic Data Interchange (EDI) team within the Project Management Office (PMO), overseeing the implementation of projects for federal and Blue Cross Blue Shield Association (BCBSA) electronic mandates, as well as HIPAA compliance.Championed initiatives to transform our business environment into an industry-leading organization known for best practices.Managed initiatives in a self-directed manner. Successfully achieved aggressive timelines while ensuring alignment with enterprise strategic plans and compliance requirements.
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Program Manager/DirectorAnthem, Inc. Feb 2007 - Jun 2012Led Enterprise BlueExchange Development to meet HIPAA and BCBSA compliance.Implemented 5010 27x Program by coordinating deliverables and budget of $14M for 8 System Platforms Provider Portals (Availity) to be compliant with BCBSA.
Debra Brown Skills
Debra Brown Education Details
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Law & Society And Sociology (Double Major)
Frequently Asked Questions about Debra Brown
What company does Debra Brown work for?
Debra Brown works for Third Avenue Administrators
What is Debra Brown's role at the current company?
Debra Brown's current role is Transformative Senior Operations Leader | Driving Strategic Excellence | Lean Process Innovator | Agile, CRM, & RCM Expertise.
What is Debra Brown's email address?
Debra Brown's email address is de****@****hem.com
What schools did Debra Brown attend?
Debra Brown attended Purdue University.
What skills is Debra Brown known for?
Debra Brown has skills like Sdlc, Process Improvement, Visio, Business Analysis, Vendor Management, Insurance, Requirements Analysis, Program Management, Pmp, Project Portfolio Management.
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Debra Brown
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Debra Brown
Director Program Management, Principal & Senior Technical Program Management (Tpm) | Strategic Technology InitiativesUnited States3hotmail.com, aol.com, yahoo.com -
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