Debra Cruce Email & Phone Number

United States

*Handle email requests from branches, including but not limited to, payment deferrals, maintenance requests, payment reversals, trust receipts, auto payment transfers, process charge-offs*Next day review of daily maintenance and index/review in imaging system *Process paid loans and all maintenance including but not limited to, mailing original titles and.

United States

• Review, verify, and process loan documentation to assist customers
• Make outbound phone calls to gather and verify loan information with customers and create an amazing customerexperience while guiding them to the refinance finish line
• Gather and verify loan documentation, which could include making outbound phone calls to loan customers andbusiness partners
• Process data entry for loan information
• Handle a case-load of loans to process funding and underwriting, and verification of documentation
• Identify, document, and correct identified errors with loan documentation and loan process and programs

• Drafted very detailed procedure manuals of my job duties for training purposes
• Entered invoices for the Service Department
• Completed bank deposits
• Input general ledger entries into QuickBooks for Miracle Finance, Auto Liquidators and Service Star
• Reconciled accounts in a timely manner
• Data entry of financial transactions in QuickBooks

Dallas/Fort Worth Area

• Gathered/researched information from multiple databases on claims that were denied or rejected to see what was needed to receive payment
• Forwarded information to billers to update claims and rebill providers
• Redirected claims to call representatives to have them follow up with patients or their current health care provider.
• Met daily quotas of 55 claims per day or more
• Third party vendor to hospitals on claims of 10k or less
• Trained new personnel

• Showed residential properties and demonstrated the features and benefits of available homes
• Converted prospects to closed sales for clients located throughout DFW area
• Prepared and negotiated contracts and other documentation
• Advised first time home buying clients on general escrow and title procedures
• Designed marketing materials for each new listing, perform competitive market analysis, solid communication skills and interpersonal skills to establish and maintain rapport with clients and staff of title companies.
• Generated new leads by distributing direct mail marketing to local neighborhoods, held open houses/luncheons to aggressively increase sales

• Loan Processor/ Administrative Assistant to CFO 1998-2005
• Draw requests for Line of Credit and Interim Loans
• Processed and closed up to 10 loans a day and prepared file for funding
• Prepared car title transfers for local tax office
• Prepped multiple board reports for monthly meetings
• Accounts Payable/accruals