Microsoft Azure Customer Success Manager Provided By Accenture
CurrentCustomer Success Managers are trusted advisor for Microsoft Azure for firms building growth and improving the CX experience loyalty. Customer Success Managers [CSM] focus on Digital Transformation by looking at our client’s firm and how they deliver value now and what could possibly be trending in their industry in the future. We engage regularly and develop deep relationships with Microsoft Azure stakeholders including but not limited to business and technical teams. CSMs partner with customer facing account teams including support, cloud solutions architects, partners, marketing and sales for overall platform success. We hold meetings with leadership to discovery what best aligns their company goals with their Azure environment. CSMs examine our client's Azure Infrastructure health monthly usage to uncover incremental growth opportunities by mitigating cost, increasing productivity and monitoring security.