Debra Elliott Email & Phone Number

Circleville, Ohio

Dublin, Ohio

• Coded and input assigned new business and changes (coverage’s, amendments, cancellations) to existing policies.• Corrected errors that resulted from coding, underwriting, agents and or accounting input.• Maintained and utilized coding/rating manuals.• Identified missing policy information, and if necessary, contacted agents to secure needed information.• Performed other duties as assigned.

Columbus, Ohio Area

• Coordinate the flow of information and any applicable equipment and supplies between the patient/referral source, benefit verification team and clinical departments.• Provide accurate and consistent data entry in the electronic medical record.• Function as support for the location by working with other departments to ensure timely and accurate delivery of medication, equipment and supplies.

Columbus, Ohio Area

• Reviewed internal order entry discrepancies, ensuring compliance with Standard Operating Procedures (SOP), and identifying opportunities for quality, process, and SOP improvements.

Columbus, Ohio Area

• Audited order entry orders, ensuring compliance with Standard Operating Procedures (SOP), and identifying opportunities for quality, process, and SOP improvements.• Planned weekly auditing assignments for team and created presentations, communicating quality opportunities and tips for order entry network.

Columbus, Ohio Area

• Participated in Six Sigma Efficiency project, saving $795K in 1 year.• Coached, developed, recognized, counseled, and trained new and veteran employees, maximizing individual and department performance.• Managed daily operations (40 – 50 employees, queue management, training, workflow, etc.), providing timely, quality product for internal customers.• Facilitated problem solving, overcoming obstacles along with saving time and money.• Managed performance per operating plan, supporting quarterly and yearly financial business. objectives.• Facilitated implementation of new programs and enhancements, supporting company innovation.• Collaborated with other departments and cross-functional teams, achieving business goals and initiatives.

Columbus, Ohio Area

• Coordinated and facilitated new hire and veteran employee training.• Conducted weekly progress reviews for new employees.• Maintained and distributed all department standard operating procedures (general and protocol).• Coordinated and conducted quarterly audits for 160 employees.• Benchmarked and retrained employees on quality assurance review.• Up trained employees in protocol areas.• Maintained a training matrix and documentation of all training in various departments.

Columbus, Ohio Area

• Scheduled interviews• Conducted facility tours• Conducted part-time employee orientation• Maintained I-9 files for all employees

Columbus, Ohio Area

• Translated and entered prescription information generating labels for packaged medications.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Pharmacy Technician/Assistant

General Studies

Activities and Societies: Phi Theta Kappa International Honor Society

Education record