Debra Emmett Email & Phone Number

Waikato, New Zealand

Assessing need, providing advice, communicating knowledge and creating toolkits to support staff to understand and confidently use digital systems in their daily working lives.

Hamilton, New Zealand

As the Business Process Owner & Master Data Keeper for the Global Security CRM system, I drove the advocacy and adoption of new toolsets across the company, training global staff in effective business processes and required technical skills, while also championing new staff through inductions and mentoring. I worked closely with our global Sales teams to champion their needs at the Head Office site, analysing master datasets to assess and address pain-points, find potential trends and improve… Show more As the Business Process Owner & Master Data Keeper for the Global Security CRM system, I drove the advocacy and adoption of new toolsets across the company, training global staff in effective business processes and required technical skills, while also championing new staff through inductions and mentoring. I worked closely with our global Sales teams to champion their needs at the Head Office site, analysing master datasets to assess and address pain-points, find potential trends and improve existing business practices. To aid this, I attended the Gallagher Sales Academy in 2017, graduating in early 2018. I also represented the Security division as their Health & Safety representative. Show less

Innovation Park, Hamilton, Nz

After originally being hired to provide administrative support to the Sales and Logistics Team at Smartrak, I soon moved into the role of managing customer relationships and ensuring overall customer satisfaction, building long-term relationships with clients to assist them to get the best from the Smartrak system. I also took responsibility for document management and production, end client training and technical support, Health & Safety administration, co-ordination across multi-disciplinary… Show more After originally being hired to provide administrative support to the Sales and Logistics Team at Smartrak, I soon moved into the role of managing customer relationships and ensuring overall customer satisfaction, building long-term relationships with clients to assist them to get the best from the Smartrak system. I also took responsibility for document management and production, end client training and technical support, Health & Safety administration, co-ordination across multi-disciplinary teams and the production of sales and marketing collateral. Show less

Hamilton, Nz

My role at HAS encompassed all aspects of running a successful small-medium business, from first client contact, marketing activities, technical support, coordinating a team of up to eight engineers, completing all administrative office work and basic accounting, and providing executive support to the business owners.

After initially assisting my partner temporarily in his Landscaping and Paving business to manage a large commercial project, we continued to work together to build and operate a successful landscaping and paving operation. We then upskilled and moved into 3D modelling of landscaping and interior design plans from our own designs and for other small local businesses.

After working as a digital data entry assistant part-time during my University studies, I then moved into the full-time role of a GIS Analyst; creating and managing digital information, analysing and presenting geographical information to the scientific community and paid clients alike, and presenting data findings at conferences and events around New Zealand.

B.Soc.Sc (Hons), Resources & Environmental Planning

Multi-disciplinary degree including courses covering Geography, Environmental Law, Biology, Earth Science, Ecology, Economics.

Coordination Centre Training - Foundation, Intermediate, Intelligence Function, Nz Civil Defence Coordination Centre

Gallagher Sales Academy

Graduate of the inaugural Gallagher Sales Academy, covering Targeted Account Selling, Selling Skills, Portfolio Planning, and Business.