Detailed-oriented, process driven, IT support professional, with strong organizational and management skills. Able to see the big picture and break it down to manageable tasks and plans. Manage multiple projects at one time. Solid background as a System Support Manager, contributing to the business, participating in planning sessions strategizing on the company’s direction and goals.Create and oversee technical solutions to solve organization’s needs. Direct staff, determine necessary technology advances and educate employees on new technology. Supervise the IT administration and technical services, create IT standards and procedures, ensure audit readiness, IT procurement, assigning tasks, executing projects across organizational structure, work well with other department heads. Skilled in Business Process Improvement, and Agile Methodologies.