Debra Gowdy Email & Phone Number

Carmel, Indiana, United States

Provided operations functions in all of the following areas: scanned prepped documents into perceive, associated documents to bar-coded folders, pulled files from generated lists, shipped out titles, filed away folders, retrieved/scanned folders out of the File Room to another person and/or area, brought associated folders to the File Room to scan then.

Indianapolis, Indiana, United States

Hired into the company after 6 months of temporary status to full time status.Provided operations functions in all of the following areas: performed associated copying tasks, scanning equipment, operate low to mid volume mail processing equipment. Shipped and received product and supplies, sorted, distributed and handled incoming and outgoing mail/faxes.

Indianapolis, Indiana Area

Provided operations functions in all of the following areas: scanned prepped documents into perceive, associated documents to bar-coded folders, pulled files from generated lists, shipped out titles, filed away folders, retrieved/scanned folders out of the File Room to another person and/or area, brought associated folders to the File Room to scan then.

Indianapolis, Indiana Area

Managed incoming calls or incoming post services claims work.Determined contract and benefit eligibility; provided authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests.Referred cases requiring clinical review to a Nurse reviewer.Developed and maintained positive customer relations and.

Indianapolis, Indiana Area

Played pivotal role to reduce workload for the Support team and Quality lead from managing routine activities to spend more time on complex and strategic work.Participated in two major audit initiatives by gathering crucial data for auditors' review.Documented team critical validation documentation to be in compliance with FDA regulations.Decreased backlog.

Indianapolis, Indiana Area

SharePoint development - creation of landing pages for two major initiatives; met deadlines.Executed functionality for global corporate Documentum policies.Revised documents in support of the execution of change requests in compliance with local and global change control procedures.Managed and uploaded policies, procedures, and job aids documentation into.

Indianapolis, Indiana Area

Managed the Learning and Development department with process documentation and updating.Collaborated with the Learning Specialists, Instructional Designers, and Document Analysts to ensure consistency in style and format within the Knowledge Library and internal SharePoint site.Published documents on Knowledge Library and internal SharePoint site.

Indianapolis, Indiana Area

Hired as the client on-site Technical Writer for upgrades to SAP Business Objects custom reporting system from a desktop intelligence to web-based intelligence format.Wrote the historical validation and test plan documentation in collaboration with the project team.Ensured quality, timeliness and efficiency of technical documents updates.

Indianapolis, Indiana Area

Proofed and edited work product literature for Global Product Labeling, including owner's booklets before submission to content approval and translations. Ensured that product labeling was consistent across all forms, and conformed to FDA, ISO, IVDD, CE, other global, regulatory, and legal guidelines.Worked closely with internal regulatory, quality, and.

Indianapolis, Indiana Area

• Produced quality/validation documentation for regulated systems. Conducted information reviews for compliance to document standards and guidelines. Utilized HP Quality Center to store system requirements, design.
• Championed the shared pool of resources on the daily activities of multiple projects distributed by the process documentation coordinator.
• Organized material and completed writing assignment according to set standards regarding order, clarity, conciseness, style and terminology.
• Learned and followed task-specific procedures, attentive to detail and placed importance on accuracy of information.

Indianapolis, Indiana Area

Facilitated the routing of computer systems quality documentation produced through the review and approval processes. Served as the primary client point of contact for day-to-day, and project issues.Collaborated with 20+ IT staff to plan, author and edit documentation required for compliance with the Computer Systems Quality policies and procedures as well.

Indiananpolis, IN

Validated over three hundred change requests to production SAP R/3 systems; validated testing and documentation; and gave final approval before implementation. Reconciled production SAP transports and participated in over two major systems development life cycles. Generated multiple trouble tickets impacting SAP R/3 production environment on a daily basis.

Indianapolis, Indiana Area

Scheduled, chaired, and conducted change advisory board meetings for multiple technical areas to minimize and manage change risk in the production environment. Managed daily mainframe changes through various acceptance test stages to production. Leveraged source code management tools such as CA-ENDEVOR and CA-Panvalet. Supported migration of change.

Indianapolis, Indiana Area

Provided initial front line customer support for source code management tools and maintained the actual migration of program code into the various quality assurance and production environments.Effectively trained 100+ users on change management process software tools that resulted in a 9% process utilization improvement.Designed and implemented a change.

Associate Of Arts And Sciences (Aas), Computer Programming Technology

Certification, Pre-Employment Workshops Professional Development Series

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