Debra Graves Email & Phone Number

Boston, MA, US

• Serves as liaison between the information technology department and all other departments and management to identify, forecast and address IT needs impacting their portfolio.
• Coordinates the delivery of IT solutions
• Improves business efficiencies through technology

Boston, MA, US

 Analyzing requirements for three projects by verifying that the requirements meet the client’s business needs. Facilitating issue resolution between the client and the vendor to obtain 15% faster results. Analyzing and interpreting business needs into workflow processes in preparation for system upgrade.  Coordinating activities of project personnel.

Boston, MA, US

Managing the quality and testing process for the migration of the billing system from one mainframe application to another mainframe applicationManaging the delivery of work/product of test leads, testers and vendor staff.Overseeing the execution of core quality assurance deliverables consisting of test planning, effort estimation, test execution and.

• Quality Assurance AnalystDevelops and executes test plan phases/types and test scripts for the Highway Division systems. Key accomplishments and responsibilities include:
• Create and execute test plans and scripts through the analysis of legacy systems and business requirements.
• Work in collaboration with developers and business analysts to refine system enhancements.
• Utilize SQL queries when possible to expedite the testing process. Business Analyst, Consultant (Contract Position)Documented requirements and business process flows for the benefit charge logic process. Key.
• Effectively facilitated requirement gather sessions, resulting in defined and improved workflow processes and general consensus among the participants.
• Utilized Visio to create and document the current and future workflow processes, which clarified the business processes for the client.

Boston, MA, US

• Provided analytical skills to projects that developed from the IT platform transformation. Key accomplishments and responsibilities included:
• Worked in collaboration with senior management to implement efficient procedures for CD rate determination, resulting in a 10% reduction in inquiries.
• Created a test case repository that allowed easy access to data and test cases frequently utilized by team members.

Boston, Massachusetts, US

• Provided a communication bridge between business leaders and developers, which facilitated an understanding of initial requirements and changes regarding the IT transformation project. Key accomplishments and.
• Developed and refined a master test plan working in collaboration with SQA to trace business requirements throughout the SDLC.
• Served as a key liaison with SQA and development in a business analysis capacity to fully support application issues, changes and modifications.
• Fully developed and maintained project plans for multiple highly visible projects associated with the IT transformation project.
• Effectively resolved and escalated project issues, which contributed to projects adhering to their proposed time limits.
• Clarified requirements through effective communication with a diverse group of executives, managers, stakeholders and other subject matter experts.

Boston, MA, US

• Key accomplishments and responsibilities included:
• Ensured the accurate transition of technology plans and strategies through system analysis walk throughs.
• Analyzed the existing corporate action system and its documentation for the implementation of an enhanced corporate action product.
• Worked in collaboration with key business stakeholders on user interface design to ensure continuity between current and future corporate action applications.
• Engineered test data, creating environments that resulted in successful testing of all possible levels of access.
• Accurately documented workflow processes designed to be used for training purposes.

Boston, Massachusetts, US

• Key accomplishments and responsibilities included:Senior Software Quality Assurance AnalystKey accomplishments and responsibilities included:
• Analyzed business requirements, developing and documenting comprehensive test cases, scripts and test strategy for complex accounting related reporting issues and trading processes.
• Designed SQL queries in SQL Advantage and SQL Developer, which expedited the testing cycle by 35%.
• Leveraged excel to create “what-if” analysis and validations to create and maintain test scripts used to test accounting changes in stock and FX trades.
• Drove accurate translation of technology plans, strategies and application functionality through system walkthroughs with business stakeholders.
• Devised a single source repository to reference testing procedures and software instructions. Senior Software Quality Assurance Team LeadKey accomplishments and responsibilities included:

Boston, Massachusetts, US

• Key accomplishments and responsibilities included:
• Gathered business requirements, developed functional specification, QA test strategies and oversaw the deployment phases for multi-national projects, resulting in successful implementation.
• Successfully leveraged Swift messaging for data feeds that revamped the performance tracking process and equipped the trading department with tools to monitor near “real-time” trading.
• Partnered with an external consultant, vendor and the business unit to analyze FX trade risks, costs and deployment phases that improved trading.
• Measurably improved the investment services to the State Street Global Advisors Australia clients by utilizing SAS technology to enhance management control reporting.

Master Of Science In Health Informatics, Health Informatics

Mba, General

Bachelor’S Degree, Psychology