Debra Hash, Pmp®, Emt Email & Phone Number

Dubuque, Iowa Area

New enterprise Project Management Office was created with the goal of providing project structure and process scalability as the credit union encounters significant growth and opportunity. • Helped to create, develop and define the Project Management Office (PMO) including philosophy, tools and process. • Using the DMAIC process, there was great focus on creating more process and workflow efficiency. Extensive process mapping and process improvement within the organization became an integral part of many strategic projects. Earned DMAIC Greenbelt.

Dubuque, Iowa Area

Assumed strategic role focused on simplification and creation of efficient improvements within existing workflows/processes as well as identification of new unexplored opportunity. • Helped to generate new revenue stream generated gross revenues of $2,400,000.• Managed initiative designed to save $1,000,000+ annually and streamlined schedule allowing product to hit market 30-40% faster.

Dubuque, Iowa Area

Oversaw all print and digital production as well as accompanying budgets for ~50 programs (average budgets of $2,300,000). Worked closely with product team members to develop more effective and efficient workflows and processes in rapidly evolving environment. • Oversaw annual plant budget of ~ $2,300,000 publishing an average of 50 products annually.• Served as expert in Habitat (digital authoring tool) and provided author training.

Dubuque, Iowa

Guided and managed team of 15 content project managers as they navigated the new waters of producing content through both print and digital formats.• Managed average annual production budget of $16,000,000.• Team produced ~220 projects annually.

Led identification of market/customer needs and facilitated close work with authors while developing strong strategic plans for marketing and sales teams to position product for success. Provided significant budget management and strategy to maximize budget. Managed overall product lists producing $7,000,000 to $12,000,000 in revenue.• Obtained revenue goals for four out of six years.• Named Sponsoring Editor of Year in 2008.

Led efforts to help teams further market development efforts via national and regional events. Oversaw strategy, coordination, and extensive problem-solving processes.

Close interaction with sales and customers to identify, develop and close market opportunities.

Created sales support department, Account Management, that has become a critical tool for sales representatives to successfully serve their customer base.

Trained new sales representatives. Developed inter-departmental mailings and marketing fliers. Led efforts to develop departmental procedures and sales plans to maximize sales dollars and time spent by sales representative. Maintained full-time territory, achieving primary sales goal four out of six years.