Debrah Daniel Email & Phone Number

I am now a retired administrator. My most recent position was analyzing and evaluating member-facing agent phone calls to assure DirectBuy members receive quality customer service. Facilitate monthly one-on-one coaching sessions and training with agents to help them develop the customer service skills necessary for providing DirectBuy members with excellent assistance, resolution and exceptional member experience. Formerly an Independent Travel Agent/Cruise Specialist. Specialties: Group Cruises, Individual Cruises, Group Travel. Experienced Employment Specialist and Job Developer with AARP Foundation Worksearch Senior Community Services Employment Program (SCSEP). Assisted/placed seniors ages 55+ in training assignments and assisted seniors in re-entering the workforce.Previously an Executive Assistant and Journalist for Founder/Chairman of The BlackFind.com and National BlackFind Journal. Assisting Founder/Chairman in establishing this national business (originating in Jackson, MS) in the Chicagoland area; bridging the gap between entrepreneurs and consumers. Experienced legal word processing supervisor for a large Washington, DC law firm. 29 years experience as a legal assistant with experience in D.C., Maryland, Virginia, Illinois and Indiana law firms.