• Deliver engaging and informative presentations to share organization mission and purpose.• Maintain accurate course attendance and follow up on incomplete programs.• Define strategies for collaboration and clear communication across all levels of community.• Participate in cross-functional team strategic planning to streamline volunteer recruitment and engagement.• Coordinate a diverse volunteer team, strategically allocating resources and fostering collaboration.• Plan and execute events for members that build community spirit; manage logistical aspects with efficiency.

• Increased overall workforce satisfaction by bridging communication between the staff and school board, promptly addressing concerns.• Maintained consistent documentation and records including health, behavioral, and academic status; utilized data in strategic planning to launch new strategies for success.• Improved student learning outcomes by leading the development of 4 courses annually, with defined objectives and assessed needs.• Optimized use of technology such as Google Workspace, Microsoft 365, and Screencastify, develop visually-appealing presentations and increase engagement.• Developed expertise in utilizing Zoom tools, Google Classroom (LMS) and presentation software, resulting in successful implementation of engaging and interactive curriculum for remote learners.

Positioned mentees to thrive through observation and feedback. Utilized adult learning theory to train instructors on industry-leading teaching practices and various learning styles.• Equipped instructors with the tools for success through targeted observation and feedback. Instructed instructors on industry-leading teaching practices and diverse learning styles.• Maintained open communication with stakeholders, resulting in 10% increase in productivity; implemented feedback to drive positive changes.• Utilized relationship management skills to sustain business partnerships.