Debra Leazenby Email & Phone Number

Irvine, California, United States

Irvine, Ca

SAGE Apartment Communities March 2017 – July 2021Yardi SpecialistYardi Specialist for a large Property Management company in Irvine, California. IT Administration and Training for 45 Conventional and Affordable Properties across the United States. Handled all new property set up and all back end administrative functions in Yardi. Developed all training material and provided training for new and current employees. Trained employees on PAYscan, CHECKscan, Compliance module, eLearning, Rent Café, CRM and Client Central.

Rancho Cucamonga

Training and Development Manager for a large non-profit property managment company in the inland empire.

Managed the training and development department for a large property management company. Developed and deliver extensive soft skills training and coaching for 150 apartment communities and multiple departments, including Customer Service, Sales, Leasing, Accounts Payable, and Marketing. Provide technical training on Yardi Voyager, company websites, and basic computer skills. Assess training needs and utilize an array of training methodologies, including classroom and E-learning, in order to effectively deliver materials and desired results. Facilitate approximately 20 webinars and classroom training sessions per month with class sizes from 10-100. Update and maintain Learning Management System (LMS) to ensure ROI of training initiatives. Consult on and provide guidance for all technical related matters within the department. Served as committee chair for the annual Leadership Conference, which is attended by over 1000 participants at the Disneyland Hotel. • Employee of the Month, November 2009 & September 2010• CREDO Award• Ran the Training & Development department, creating a fully operational department which contributes to the successfulness of the organization.

Newport Beach, Ca