Debra Logan Email and Phone Number

• Responsible for understanding and spearheading the integration between Salesforce to Equifax’s Configuration Price Quote (CPQ) Quote to Cash process (CPQ, Order Management, Billing, and CRM)• Collaborate with the business and offshore Dev Teams, gathering requirements, and creating User Stories, Epics, and initiatives. • Translate business requirements into system solutions and proactively engage with Business and IT teams for project updates using the Kanban Methodology (status/sprint daily-weekly meetings)• Perform functional design testing, change management, and end-user acceptance projects and enhancements.Create process maps/flows for a clear and concise understanding of how the system will work after implementation using LucidCharts.

• Analyze existing processes and system capabilities, documenting functional gaps to be addressed during the development and implementation of Georgia’s largest Integrated Eligibility System, named Gateway. • Collaborated with various departments, gathering requirements from multiple entities to understand and align system requests for each area’s point of view, including development, QA, user acceptance testing, and release planning.• Championed the complete spectrum of Requirements Traceability Matrix (RTM) to ensure project requirements are being met.

• Teamed up with the Office of Planning and Performance and Human Resource Administration in identifying and addressing workforce needs in support of accomplishing key objectives; part of the responsibilities includes ensuring proper recruiting support to strategically align workforce staffing plan.• Demonstrated success in using Excel and various functions -VLOOKUP, Fuzzy Match, Macros, Quartile, and Data Tables- to drive reports from a data view to data visualization.• Streamlined efficiency by updating procedures, automating systems and removing disorganization and inefficiency by leveraging knowledge in PeopleSoft 9.2 HM, Taleo, and Team Georgia Careers to create reports and queries to extract information.• Designed process maps (using Visio) to establish clear boundaries with customer data requests and created Organization Charts to distinguish the difference between HR and HRA.

• Applied a dynamic approach, defined and embedded a culture of innovation in all operations while extracting data from Oracle PeopleSoft ERP and Georgia 411 to create reports that provided job vacancies, thus influencing future HR Initiatives.• Analyzed and interpreted complex data to determine risk and lucrative course of action for the department; developed a master Headcount Summary Workbook in Excel linking 3800+ employee criteria to 1 Master Sheet establishing data that supports variance and other statistical data in operational areas of HR using advanced Excel functions, such as Vlookup, Index/Match, Macros, Data Tables, Counta, Countif, And Iferror• Performed Commercial Driver License (CDL) statewide audit verifying through Georgia Department Driver Services/Motor Vehicle Report; valid understanding of CDL codes and license type

• Monitored the impact analysis and risks of the projects, identifying failures and inefficiencies and proposing improvements to reach the desired results; identified alternatives for streamlining and/or improving the existing workflow processes for Enterprise Sale Solutions, comparing existing and historical processes.• Used Agile and Kanban Methodologies to track requests and help weekly sprint review meetings; enabled people and teams to adapt, accept, and finally embrace agility on their daily work by owning the change and not just following a process or a directive.• Tracked requirements and issues in Quality Center; removing barriers to resolve both major and minor project issues and administered Change Management requests using Service Now

•Managed three ongoing projects concurrently: Branded Frameworks, New Website Design, and US/UK Website Migration in an AGILE environment.•Oversee all aspects of: Design/Build, Programming, Content Management, QA and UAT Testing. •Managed integrated server environments (Dev, QA, and PROD) to ensure successful deployment of web products•Managed Footprints ticket tracking tool; used to create and track project request and issues. •Managed and maintained Go Daddy web domains and DNS re pointing.•Worked with two 3rd party vendors -- coordinating project tasks, milestones, schedule, reporting, dashlets, and scrum meetings.• Governed multiple server environment teams – Devs, QA, and PROD – to ensure successful change management and deployment of web products; 9-month engagement for the US to UK Website Migration, developing 180+ website domains to responsive sites

• Devised the best technical solution to solve business requirements and ensures the quality of the solution; developed SalesForce training material for end-users and created open cases for the end-user errors and created reports in both Sale Force and Excel.• Administered SharePoint team site: created security roles, provide access rights, documented repository structure custom fields, creating custom lists and fields for lists, custom views, site workflow, and contact list

• Responsible for resource coordination & leading and managing small projects; managing multiple small projects concurrently, typically one to two months in duration. • • Helped the organization in their digital and business transformations to become more adaptive to change; responsible for page refresh from inception to end working with and managing time/task design, development, and publishing/CMS teams.• Managed oversight of front-end to back-end development; tracking process and progress via Kanban

•Support for large PMO group on a 3G/4G Rollout•Responsibilities for forecasting, managing, tracking, and reporting project progress, issues, budget, and scope changes to achieve successful project completion, on-time, and within budget•Liaison between field service(s): Construction Managers, Site Acquisition Managers, Implementation Managers, Logistics Delivery Organization and Project Management Teams•Assist Project Management with financial and project tracking, updating and reporting on project related activities (SAP MS Project).•Responsible for implementation, and monitoring the progress of initiatives, milestones, and budgets to ensure timeliness and deliverables are met (MS Project)•Provide information and/or training to end users to help resolve inquiries related to assigned processes, procedures, and/or initiatives. •Responsible for the success of deployment of resources and various components of project•Responsible for daily tracking of milestones against sites in Site Handler•Responsible for full range of implementation process from project coordination to site management; tracking construction PO’s, Excluded fees and Check Request.•Develop and maintain tracking databases for various site activities (vendor count, Site Acquisition, and market trends)•Good understanding of SAP, Excel, Site Handler, MS Project and some Clarity.•Type meeting minutes, questionnaires, and MS Excel Demos and post to EridDocs (Sharepoint portal)•Responsible for guarantee and accuracy that projected forecast and actuals are being met

Responsible for developing and nurturing Macquariums’ “product”: a team of user experience consultants and practitioners. Responsible to ensure both full-time and consultants are deployed efficiently and set up for success on the assignments across accounts, projects, and engagements.

➢ Analyzed account projections, forecast, scorecards, and employee/consultant diversity reporting➢ Designed, coordinated, and maintained vital competition analysis process to facilitate implementation of aggressive company projections and forecast➢ Created and implemented automated actionable reports to inform managers in a timely fashion➢ Created and implemented tracking systems for contractor and consultant evaluation and utilization➢ Created organizational charts and diagrams using Visio and Smart Draw➢ Compiled department statistics and data under requirements for the Program Director for financial reporting➢ Responsible for creating and tracking internal and external scorecards from internal/external VMS Tools➢ Monitored ➢ Created an Event Committee that plans, organizes, office and employee appreciation functions

•Responsible for banking and state-federal taxes using Quickbooks Premiere 2006•Responsible for Payroll (ADP)•Responsible for Marketing proposal preparation and marketing packages•Ordered office supplies and furniture equipment•Created mailing list/database with existing and new clients Marketing packages and Portfolio

•Provided support for Interior Studio Principal, 4 Project Managers, and 18 Interior Designers as a Project Administrator•Maintained professional registrations and authorities: AIA, Interior Design, and Insurance certificates •Coordinated and set-up high-level conference calls, upper management meetings, special events and travel arrangements •I was responsible to Accounting Department for all travel arrangements and cash advance, digital film and camera processing, luncheons, and office supplies•I was responsible to Marketing Department for press release, marketing materials, mailing list, proposal preparation, and trade show events•I was recognized with a ‘Certificate of Achievement’ for Excel ‘Lunch & Learn’ presentation; ‘Certificate of Achievement’ for creativity and design PowerPoint presentation for Hospitality Security