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Territory: Boston, NH, Maine & VT. Servicing the legal community offering strategic electronic legal research and workflow solutions.Accomplishments♦2012 Honor Club Trip Award Recipient as one of top 7 reps in the country♦Achieved over 100% Territory Growth 2011, 2012, 2013♦ Independently managed a virtual sales office working with an assigned number of key accounts♦ Successfully achieved sales growth within my assigned accounts♦ Worked directly with Director level administrators to offer solutions within increasing budgetary constraints♦ Maintained the highest level of product knowledge ♦ Demonstrated product benefits and highlights via GlobalMeet and WebEX♦ Worked well with fellow Account Managers as well as in-house support partners♦ Increased product knowledge by consistent training and personal development♦ Produced and managed numerous sales report on a daily, weekly and monthly basis♦ Gained respect and confidence from my accounts who relied on my product and industry knowledge

Offer tailor-made agressive and revenue stream rich multi-media advertising programs to small and mid-sized businesses on South Shore, Cape and South Coastal MassachusettsAccomplishments:¨ Rank in top 5 out of 200+ representatives for total new sales dollars in New England Division YTD¨Consistently exceed bi-weekly product quotas ¨ Superb working knowledge of Internet advertising¨ Earn new business by implementing concise networking and referral system.¨ Apply exemplary consultative skills to grow customer average spend by 25%. ¨ Innate ability to gain client trust resulting in highest level of customer satisfaction.¨ Expertly present Internet and print multi-media solutions to small and mid-sized businesses in all industry segments.¨ Skillfully and profitably present complicated product line in a highly competitive advertising market wrought with current economic challenges.¨ Maintain a successful virtual office environment by implementing the highest degree of organization and self-discipline daily.

THOMSON REUTERS - Eagan, MN Territory Sales Representative, Boston South Shore, MA 10/2005- 11/2008Territory Sales Representative, Worcester County, MA 1/2001 - 3/2004Accomplishments: ¨ Awarded annual membership in the Century Club in recognition of consistently surpassing quotas¨ Specially chosen to lead new- hire mentoring program to ensure new employee quick-start and success¨ Selected from 284 of my peers to serve as a member of SAM Advisory Board for 2-year period¨ Selected from peer group to participate in annual Q4 Sales Representative “Best Sales Practices” panel ¨ Identified and developed innovative strategies to leverage products in a highly competitive market to capture competitor product user market.¨ Independently managed outside sales territory from virtual office, maintaining highest level of motivation and discipline while at the same time working effectively with home office team members.¨ Structured territory operations and managed sales and account service initiatives to consistently exceed goals.¨ Represented prestigious Westlaw legal solution systems to law firms of all sizes; consulted with clients to define specific business needs; delivered persuasive presentations to close sales and maximize sales.¨ Marketed and sold Findlaw websites and Internet advertising while proactively driving the sales process from client consultations through concept development and website launch.¨ Generated repeat sales for upgrades and additions to software maintaining contact and good will with clients.¨ Provided comprehensive user training sessions to secure current and position future client usage.¨ Ensured highest level of quality service and consultative business and marketing plans to clients.¨ Professionally and effectively represented company at all appropriate trade show events and bar meetings.

VERIZON YELLOW PAGES - Middleton, MA Telephone Sales Representative 1/1999-1/2001Accomplishments: ¨ Consistently performed in top 10% of sales force¨ Routinely recognized for overachievement of sales quota ¨ Managed yellow page, website and Internet advertising sales, capitalizing on opportunities to expand sales ¨ Elevated existing account sales and proactively generated new yellow page customer business.¨ Effectively collaborated with art department and customers to ensure high-quality advertising products.¨ Achieved all multiple book closing deadlines through effective planning, coordination and time management.

Accomplishments: Promoted to Gate Supervisor within six months of employment Efficiently directed flight coordination to ensure on time departures, an American Airlines mandate. Provided superior customer service by addressing passenger needs in the most effective manner. Fully resolved customer service issues in a high-stress, fast-paced environment. Acquired strong working knowledge of highly complex SABRE CRT Computer System.

TM CELLULAR AND PAGING - Londonderry, NH Telemarketing Manager 8/1995-1/1997 ¨ Lead and directed successful telephone sales team¨ Recruited and trained team members¨ Introduced innovative incentive programs to boost employee morale and minimize turnover, creating a highly productive sale team vital to achieving company objectives¨ Compiled and produced weekly sales report for senior-level presentation, providing a critical tool for evaluating performance and defining business strategies

Accomplishments: Within six months of employment became group supervisor for on-site product testing Worked closely with corporate representatives to review product and services test results. Independently tested potential and existing consumer products and services through thorough personal investigative interviews on test location sites and in consumers' homes. Prepared detailed, accurate reports and analysis on product test results. Directed focus groups on behalf of major clients to ascertain consumer interest and market potential for new and existing products and services.

Accomplishments: Awarded annual membership in Century Club for consistent overachievement of quota Converted the Supreme Court of New Hampshire from its then current provider resulting in the largest such single sale in New England Proficiently managed virtual office, with accountability for independently planning, directing and coordinating all territory sales, business development and account services initiatives. Independently organized and ran exhibits at all applicable bar meetings and trade shows. Exceeded all individual quota segments which consisted of law firms of all sizes; corporate; State and local government.