Debra Hilton Email & Phone Number

Oklahoma City Metropolitan Area

Oklahoma City, Oklahoma, United States

• Workflow assessment for efficiency, created new processes/workflows/tip sheets• Trained 15-20 new and existing staff on new software programs and processes• Answer questions for administrative and clinical staff on insurances, authorizations, company processes, EHR and support software• Conduct compliance billing audits• Participated in weekly billing meetings• Identified and help identify solutions for billing issues to create revenue• Run reports for billing, intake, and authorizations• IT support (hardware/software fixes, questions, and training)• Answer phones, referral intake, sorting faxes, uploading documents into EHR.• Billing and software audit projects

Roseville, California, United States

Clinical• Responsible for taking medical histories• Preparing patients for examinations• Assisting the provider during exams and procedures• Collecting and preparing specimens for Laboratory and CLIA waived testing• Patient Liaison• Medication refill management• Administering medications, injections and vaccinations• Clinical Preceptor that orients and trains new staff on proper office safety procedures and policies.• Medical supply ordering and inventory according to Par levels EPIC• Epic Mentor and Epic Mentor Co-Piloting Mentoring Program• Train and rounding with staff and clinicians on new Epic workflows/processes• In-basket Care Team development, training and workflow assessments• Develop power point presentations for EPIC workflows and new releases• Create EPIC reports for specific metrics• Preparing spread sheets, creating forms, Power Point presentations, workflows and training flyers• Assist with Lean Daily Management System (5S process, A3 thinking, Visual Management Board, Standard Work; Tiered Accountability Board; facilitating and presenting at GEMBA rounding with upper management)

Sacramento, California, United States

• Leveraged expert knowledge of word processing and design programs including Prevail and Microsoft Word.• Organized and prioritized various clerical duties including proofreading, spell checking, document filing and data entry.• Created and modified Workers' Compensation and Social Security documents and forms.• Accurately typed 60 words per minute.• Checked completed work for proper spelling, grammar, punctuation and format

Project Management Certificate, Project Management

Medical Assisting Certificate, Medical/Clinical Assistant

Bachelor Of Arts - Ba, Church Education

Activities and Societies: Student Representative, Singing EnsembleCum Laude • Graduated cum laude • Student Representative in charge.