As a Subscription and Support Representative for Massachusetts and Maryland, my role is to work with customers, Business Partners and internal teams. I provide solution centric support offerings to our customer set. Passport Advantage is the primary renewal program and includes all distributed software licensing. I manage territory accounts of approximately 150 per quarter and work directly with C Level Executives, IT Managers and Business Owners. I ensure customers are current in their entitlements and leveraging their Software Investments to maintain and grow revenue stream. I effectively collaborate with Brand Specialists; World Wide Brand Leaders and Client Executives to provide a superior client experience; assist with Bid Negotiations of Sales and Maintenance contracts to win sales deals. Consistently receive excellent feedback from Clients and Business Partners through voluntary surveys along with awards from upper management and executives.

Effectively Manage current and 5 year plans for National and Provincial Synchronized Swimmers specializing in figures portion of their development. Currently the Figure Development Coach at Variety Village Synchro Club Have had numerous swimmers placed into National team trials during past 28 years of coaching.

Team Leader in various departments on the Lead Gen Team I have proven team leading capabilities, with project management and organizational abilities, strong communicator and presentation skills, with practical experience in Lead Generation sales, processes, and business controls .