Debra Trudeau Email & Phone Number

Greater Minneapolis-St. Paul Area

To manage the safety, space, and continuity of operations responsibilities of the Health and Wellness Administrative Division (HWAD); to serve as the Health and Wellness Records Manager; to serve as the designated Data Practices Coordinator for HWAD supported departments; to participate in the overall management of the division as a member of the HWAD management team; and perform related duties as assigned. * Direct and manage the daily activities of the HWAD Support Service section with responsibility for planning, staffing, forecasting, supervising and directing all functions within the section. * Coordinate space requirements development and maintenance with Ramsey County Property Management. Primary responsibility for relationships with landlords of leased spaces for HWAD supported departments. * Serve as the primary relationship manager with the business users of the HWAD supported departments regarding Continuity of Operations (COOP); including maintenance of departmental COOP plans and regular review of space and technology requirements for COOP. * Serve as the primary relationship manager with business units of HWAD supported departments regarding safety policy and procedures including development and implementation of policy and procedure; chair the HWAD Safety Committee in cooperation with designated Union representatives; act as HWAD representative to the County AWAIR committee; develop and maintain AWAIR plans for HWAD supported departments. Maintain relationships with County Occupational Health and Safety staff, County Emergency Management staff, property management staff as related to the safety of departmental space. * Provide leadership in the management of support service functions for HWAD departments, including purchase and distribution of supplies; management of all mailroom services; print shop management; and other support functions as assigned to insure effective operations.

Bloomington, Mn

Provides supervision for Case Management’s operational processes mentoring staff and providing technical expertise to leadership and staff.Supervision, Evaluation, and Development:• Directs 8 Case Management Technical Assistants (CMTA) and 3 Disease and Case Management Assistants (DCMA).• Evaluates and identifies current team and operational needs and works with leader to ensure implementation of process improvements and new technologies in a timely and effective manner.• Establishes and maintains staff/time evaluation tools.• Coordinates, monitors, and/or partners to support departmental management processes.• Provides supervision, guidance, coaching, and development of staff.• Supports team member development by giving annual performance evaluations, assisting with career development, and fostering engagement through opportunities with special projects, ongoing independent study, and education-related activities, to maintain and increase knowledge in the areas of responsibility.• Completes one on one meetings with direct reports to evaluate performance and ensure compliance with policies and procedures..• Recruits and selects new staff in coordination with leader.• Monitors staffing and recommends adjustments to leader as needed.Technology:• Maintains knowledge of and documentation for automated applications and systems.• Implements strategies and/or new technologies to ensure efficiency through proficient use of automated systems by department staff.• Acts as a Liaison with Systems and IT partners to facilitate department support and collaboration on enhancements for the department.Project Management:• Serves as a project manager with responsibility for planning, organizing, and scheduling, projects facilitated by the Operations team.• Manages projects to completion with expected timelines.• Prepares and provides regular updates and reports to senior leaders regarding on project status and related activities.

Greater Minneapolis-St. Paul Area

Managed staff of 11 Administrative Assistants within Health Care Analytic business unit. • Hired, trained, coached, counseled and evaluated performance of direct reports.• Facilitated strategies that improved business performance, organizational dynamics and staff relationships within business unit. Conducted staff meetings to create team environment. • Coordinated activities, trained and supervised employees, guaranteeing adherence to quality standards, addressing errors or problems, resulting in a strong efficient team.• Communicated with management and personnel relative to administrative service support resulting in less informational gaps and a more resourcefully run team which liberated time for management to address other responsibilities.

Eagan, Mn

Supervised staff of 4 Administrative Assistants and 2 Intake Clerks within Professional Services.• Managed support services department applying the principles of coaching.• Oversaw organization and maintenance of divisional resource center assuring a comprehensive library was available. • Handled strategic, confidential corporate and divisional data/information. • Delegated divisional assignments and reconciled concerns/work priorities of divisional projects.• Analyzed internal processes recommending and implementing policy and procedure changes, improving operations.• Participated in or led several committees (Process Improvement, Network Policy Leadership and Manager’s Meeting) improving policies and procedures guaranteeing agreed upon quotas were met.• Supervised supply ordering, inventory and maintenance system, ensuring needed business products were received and division stayed within budget.• Provided assistance within department and performed special projects and assignments specific to department within time-frames established.

Bachelor Of Science, Technical Management, G.P.A. 3.73 / 4.0 - Graduated Magna Cum Laude

Activities and Societies: Dean's List The bachelor's degree in Technical Management is a degree-completion program that helps prepare.

Mini Master, Business Analysis

Business Analysis