● Developed a chatbot using Azure OpenAI and ChatGPT 3.5, integrated with Microsoft Graph API, for generating underwriters' email responses.● Reduced response time for property management law inquiries by 40%, enhancing organizational efficiency.● Created and deployed the chatbot frontend on Streamlit Cloud, accessible via web and mobile.● Conducted a comparative study on three project prototypes, including qualitative and quantitative analysis, and developed an evaluation dashboard.● Awarded 1st prize for the best project among CU Boulder graduate and undergraduate level projects for Alliant National.

● Designing an AI Product Recommendation Expert for different surgical products.● Conducted comprehensive data analysis of the survey data, extracting valuable insights into end-user behavior.● Engineered hyper-personalization logic and carried out CSS and Liquid web integration for the GDS 4.0 website.● Headed SEO optimization, securing a record 22% visibility score surge and boosting the rankings of 64 products on Google.

● Led the team in designing the AS-IS and To-Be State diagrams of the project which helped in completing the requirement analysis and system design phase of the project 2 weeks ahead of schedule.● Analyzed payment data, delivering a testing deck that boosted payment and remittance testing hit rates from 68% to 92%.● Conducted exception analysis on failed transactions and improved the projected production hit rate to 96%.

Project: Credit Card Fraud Detection● Optimized class imbalance of fraudulent cases by using the SMOTE oversampling technique.● Incorporated hyperparameter tuning by using the GridSearchCV algorithm to gain an AUC Score of 98%.