Debbie Solimani Email & Phone Number

United States

Managed day-to-day operations, directed activity of staff of 6 handling booking, reviewing, renewing, invoicing, and maintaining all contracts in operating (InfoLease) system. Hired, trained and developed new operations staff to department. Developed and maintained responsibility for control over operations training manuals and standard operating procedures.• Implemented operational efficiency for leasing department by developing processes and creating standard operating procedures.• Documented and analyzed changes to contracts, reasons changes were made and took action on operationally changes accordingly by creating and implementing access database.• Ensured accuracy of money applied to customer accounts by updating daily cash posting, credit cards, and automatic debit withdrawals, which included reconciling system to the bank statement.• Managed, coordinated, and organized implementation of new SAP operating system for leasing department.• Designed processes consistently with goals of operations department by liaising with sales team, product groups, department managers and external clients.• Guaranteed most current processes are documented completely and accurately by performing periodic reviews of operations department personnel performances.

18034

Managed 8 Sales Support Specialists, which supported 12 Financial Sales Representatives’ which rolled up to 500+ Equipment Sales Representatives. Maintained customer relationships, prepared proposals, generated leasing documents, follow up for all credit and / or ancillary documents, payment programs, placing orders, funding vendors and interacted with Legal Department for all special documents and Addendum's. Audited all contract terms and conditions for changes prior to submitting file to Group Vice President for signature.• Addressed and resolved issues between staff and sales team, eliminating duplication of efforts by liaising with equipment representatives, finance sales representatives, and all levels of management.

United States

Managed financed assets during term of leases and upon completion of financial contracts. Prepared asset buy-outs and product returns to amend contracts during term.• Ensured accuracy of equipment returns, ownership and service agreement dates by creating report that analyzed daily returns.• Avoided excess fees from leasing software company, IDS, by disposing of termed leasing contracts, to include only active accounts in leasing system.

Answered and managed incoming and outgoing calls to resolve invalid deductions, short paid / unpaid invoices.• Achieved collection / recovery of $10M invalid deductions by reconciling large company accounts receivables.• Promoted to Team Leader within 1 year of employment by reducing portfolio to only bad debt collections, while helping other team members with questions, issues and handling escalating problems.

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bachelor'S Degree, Business Administration, Management And Operations