Uniquely qualified to assist with a broad range of services within the areas of operations and marketing. With over 18 years of experience in marketing and branding and 13 years in operations, provides clients with a combined set of skills that are not often found in one place.Offer contractual or freelance services to commercial real estate companies and teams in the areas of:• Property Listing Marketing & Management• Transaction Management• Graphic Design (Branding, Brochures, Offering Memorandums, BOVs, Company Brochures, Market Reports, Social Media, etc.)• Social Media Strategy & Execution• Request for Proposal/Qualifications (RFP/RFQ) Responses • Project Management (Software, Database, Vendor Services)• Develop & Implement Workflow Processes and Procedures• Problem-Solving of Operational & Marketing Inconsistencies• Branding & Marketing Enhancements• Marketing Copy/Content Writing• Training & Coordination• Template / Form Documents Library• Database Design & Management• Vendor Contract Negotiations• Strategic Business PlanningAlso provide consulting expertise as follows:• Partner with small to mid-sized commercial real estate companies who need strategic planning, implementation, coordination, and training of new or modified operational functions to achieve the maximum level of effectiveness and efficiency of company resources. • Listen and collaborate with company leadership to make recommendations for resources and processes that will create workflow efficiencies across all company operations, marketing and branding, and organizational design. • Develop or maintain standard forms and procedures to assure consistency in process and quality assurance. Organize and manage business data to track transactions, deal activity, commission invoices, and other back-office functions of the business.

• Managed operations, processes, and personnel for the entire brokerage division with annual expenditures of approximately $1 million. Researched and recommended to executive management new processes and software resources that create workflow efficiencies while managing the contract negotiations, implementation, and training. • Managed all corporate marketing and branding while implementing new initiatives such as weekly digital advertising with a local business news publication, weekly transaction press releases, and a social media platform and presence. • Within a 60-day period, redistributed administrative workload and reorganized administrative staff that reduced the overall workload by 20% for each administrative assistant creating a healthier work environment and more attainable completion of goals.

• Provided executive assistance to co-founder and owner, Evan Makovsky while managing his real estate transactions, high-profile client relationships, and charitable involvement.• Continued to evolve corporate branding and produce marketing materials through template design, copy writing and strategic implementation.• Provided project management over 8 months implementing an operations software that consolidated brokerage processes and linked it with the accounting process resulting in quick and accurate reporting to executive management as well as each individual broker.

• Provided marketing, business, and transaction coordination for a premier office leasing team with over 30 active listings.• Coordinated and managed two company rebrands within 15 months (August 2009 – October 2010). Updated Shames Makovsky Realty Company’s brand to a new and fresh look then after 12 months incorporated NAI Global’s branding standards in a 60-day transition period which resulted in the company winning the “Fast Starter Award” for that year.• Created and implemented a complete marketing platform with the new refreshed brand to include templates for brochures, proposals and presentations, broker opinion of value, and broadcast emails, launched the company’s first website, purchased a web-based broadcast email system, created a broker database of all local commercial brokers, trained other brokerage assistants to utilize the new platform and its processes.

Consulted and advised brokers on all proposals and presentations for new business pursuits under strict deadlines to incorporate marketing strategies tailored to each property or portfolio while collaborating with the marketing and research departments to maintain company branding and data information standards.• Won 88% of all business pursuits ranging in size from small single-tenant buildings to 1-million square feet property portfolios including two large multi-property leasing portfolios for Forest City and Principal Financial.• Managed the layout, production and distribution of the Office, Retail, Industrial and Boulder quarterly market reports for the research department as well as authored the Industrial market report for three consecutive quarters.

• Assisted with managing a 220-unit apartment community by performing leasing activities including property tours, application processing and lease signings while using problem-solving and decision-making skills to resolve resident and property issues. • Awarded “Top Leasing Agent” in the company and served as acting manager in absence of manager.

Provided marketing, research and administrative support through the development of marketing packages, presentations, proposals, case studies and brochures using design, copywriting, coordination and time-management skills.• Created two 100-page offering memorandums for the then proposed AirCargo Centre III and Logistics Centre I, II & III developments at DFW International Airport given to banks for consideration in funding the projects. Funding was received for both projects and construction was completed several years later.• Researched and wrote a 50-page report on brownfield sites and the regulations enforced by the U.S. Environmental Protection Agency to remediate the contamination to land prior to its redevelopment. This report was given to executive management for evaluation of potential redevelopment sites and how to improve its processes in handling these sites.

Updated and created improvement sketches on real estate accounts and filed and scanned homestead claims into their new electronic database, compiled and verified building permits for real estate appraisers, scheduled dates and times for the Annual Review Board Hearings.

Worked within the Communication and Public Relations department and created and delivered daily News Summaries publications, processed and delivered publication information to the executive office, managed phone calls to the press office, created a Media Directory database, researched and developed the news publication library.