Deb Taylor Email & Phone Number

Danbury, Connecticut, Us

Danbury, Connecticut, Us

Danbury, Connecticut, Us

Danbury, Connecticut, Us

Ridgefield, Ct, Us

Responsible for customer success, retention, and new business development.360Alumni is a member engagement and fundraising solution that integrates best in class features of an alumni/member directory, online community, and social network. It empowers alumni and constituents to maximize the power of the network they’ve already invested in. 360Alumni designed our award-winning SaaS platform where members are empowered to find their next opportunity, mentor, connect with their affinity groups or give back to their organization. Our clients have experienced that empowered networks really do give back.

Conceptualized and produced the initial marketing materials for a private, nonprofit alternative education facility. Served as a marketing consultant to an established publishing company, building out their single brand to 3 service divisions, and expanding their marketing initiatives to include social, digital, and video.

Danbury, Ct, Us

Responsible for the oversight of client relationships for Connex, serving as a collaborative communication solutions provider for Fortune 500, SMB and nonprofit organizations.

Responsible for setting a strategic path to support customer success, sales & marketing efforts while directing new product and platform releases.• Managed cross-functional teams consisting of client success, sales, product development, and marketing.• Facilitated new product and service webinars promoting platform enhancements and fundraising capabilities.• Created operational efficiencies to enable teams to manage clients across product lines without impacting client experience and satisfaction.• Launched the client community, fostering online communication channels for clients to support and share best practices with each other.• Fostered Client Advisory Council which consisted of client-selected leadership positions. Clients created sub-committees to provide industry insight and product beta testing feedback.• Created highly competitive annual client achievement awards.• Created and produced the annual client user’s conference, which was held every year through 2013.• Developed client success training and certification programs.• Spearheaded the rebranding of the corporate entity, including logo, tag line and other marketing assets.• Managed the participation and presence at over 65 industry conferences.• Responsible for the division budget.