• Serve as the sponsoring Broker for a fast-growing real estate technology company focused on institutional single-family investments.• Sponsoring Broker for Arkansas, Colorado, Hawaii, Michigan, New Jersey, Ohio and Tennessee.

• Instruct classes on Real Estate Practices & Principles, Real Estate Finance and Real Estate Law.• Demonstrate excellent teaching skills and ability to engage students in the classroom and online.• Provide feedback, communication and empathy to students.• Maintain a strong focus on driving student success.• Effectively manage classroom dynamics.

• Managed a varying portfolio of bank-owned REO (aka foreclosed) properties.• Coordinated and manage specific territories for the brokerage.• Consistently a top 3 closer out of 14 brokers.• Maintained the 13 real estate licenses, continuing education and compliance.• Used analytical skills to problem-solve with buyers, sellers and agents.

• Represented Buyer’s and Seller’s on a commission basis.• Researched property listings to be familiar with homes for sale and also to prepare comparable market analysis.• Assisted Buyer’s and Seller’s in obtaining pertinent information or services, such as financing, maintenance, repair, home inspections, staging, etc.• Determined and executed marketing options appropriate to generate substantial interest in home.• Thorough knowledge of the market.• Honest and ethical interaction with all parties involved in each transaction.• Adhered to the Code of Ethics of the National Association of Realtors, the State of Ohio and the Columbus Board of Realtors.• Attended continuing education seminars and programs.

• Opened brokerage from the ground up.• Organized, directed, maintained and ran all day-to-day operations of the brokerage.• Ensured that brokerage operations complied with all applicable laws and regulations.• Coached, motivated and developed sales associates to peak performance.• Ensured compliance of the real estate transaction from initial contact through closing.• Managed all prospects so that they are followed up with the assigned agent through email, phone, letter, text or other communication.

• Ensured that eXp delivered exceptional brokerage support to agents in their representation of clients and customers.• Conducted training to enhance agent’s knowledge and understanding of contract, risk management, licensing and state real estate law.• Responded to agents request for assistance.• Successfully supported ~ 500 agents in a virtual environment.• Consulted and engaged with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues.• Performed contract review to ensure legal and contractual compliance of transactions.• Responsible for the administration and management of the Trust Account.

• Represented Buyer’s and Seller’s on a commission basis.• Researched property listings to be familiar with homes for sale and also to prepare comparable market analysis.• Assisted Buyer’s and Seller’s in obtaining pertinent information or services, such as financing, maintenance, repair, home inspections, staging, etc.• Determined and executed marketing options appropriate to generate substantial interest in home.• Thorough knowledge of the market.• Honest and ethical interaction with all parties involved in each transaction.• Adhered to the Code of Ethics of the National Association of Realtors, the State of Ohio and the Columbus Board of Realtors.• Attended continuing education seminars and programs.

• Managed day-to-day branch operations to maximize profit for the branch.• Coached, motivated and developed sales associates and staff to peak performance.• Created and conducted productivity and action workshops.• Recruited, interviewed, selected, developed and retained quality productive sales associates.• Promoted corporate initiatives including technology, relocation goals, referral network goals and electronic marketing.• Promoted the Company’s full service offerings to real estate consumers to ensure that defined core service goals are achieved.• Supported Company guidelines and policies; implemented accordingly.• Managed day-to-day operations including hiring, termination and employee relations of local employees and staff in accordance with Company policy and procedure.

• Managed day-to-day branch operations to maximize profit for the branch.• Coached, motivated and developed sales associates and staff to peak performance.• Created and conducted productivity and action workshops.• Recruited, interviewed, selected, developed and retained quality productive sales associates.• Promoted corporate initiatives including technology, relocation goals, referral network goals and electronic marketing.• Promoted the Company’s full service offerings to real estate consumers to ensure that defined core service goals are achieved.• Supported Company guidelines and policies; implemented accordingly.• Managed day-to-day operations including hiring, termination and employee relations of local employees and staff in accordance with Company policy and procedure.

• Represented Buyer’s and Seller’s on a commission basis.• Researched property listings to be familiar with homes for sale and also to prepare comparable market analysis.• Assisted Buyer’s and Seller’s in obtaining pertinent information or services, such as financing, maintenance, repair, home inspections, staging, etc.• Determined and executed marketing options appropriate to generate substantial interest in home.• Thorough knowledge of the market.• Honest and ethical interaction with all parties involved in each transaction.• Adhered to the Code of Ethics of the National Association of Realtors, the State of Ohio and the Columbus Board of Realtors.• Attended continuing education seminars and programs.

• Represented Buyer’s and Seller’s on a commission basis.• Researched property listings to be familiar with homes for sale and also to prepare comparable market analysis.• Assisted Buyer’s and Seller’s in obtaining pertinent information or services, such as financing, maintenance, repair, home inspections, staging, etc.• Determined and executed marketing options appropriate to generate substantial interest in home.• Thorough knowledge of the market.• Honest and ethical interaction with all parties involved in each transaction.• Adhered to the Code of Ethics of the National Association of Realtors, the State of Ohio and the Columbus Board of Realtors.• Attended continuing education seminars and programs.

• Represented Buyer’s and Seller’s on a commission basis.• Researched property listings to be familiar with homes for sale and also to prepare comparable market analysis.• Assisted Buyer’s and Seller’s in obtaining pertinent information or services, such as financing, maintenance, repair, home inspections, staging, etc.• Determined and executed marketing options appropriate to generate substantial interest in home.• Thorough knowledge of the market.• Honest and ethical interaction with all parties involved in each transaction.• Adhered to the Code of Ethics of the National Association of Realtors, the State of Ohio and the Columbus Board of Realtors.• Attended continuing education seminars and programs.

• Supported Human Resources functions for 650 non-union employees located in Columbus and Zanesville.• Recruited all non-exempt and exempt positions. Normally recruiting for 30-50 employees at any one time.• Total responsibility for the Affirmative Action Plan and diversity in the Columbus and Zanesville locations.• Provided assistance to employees for identifying, evaluating, and resolving human relations and work performance problems. • Assisted with benefit administration.• Wrote policies and directives regarding company position.• Created new employee orientation program.• Created various in-house training programs.

• Recruited, interviewed, and selected associates to fill new and/or vacant positions.• Planned and conducted new associate orientation to foster a positive attitude toward company goals.• Maintained records of associates for corporate and governmental reporting purposes on in-house HRIS system.• Assisted the payroll administrator with benefit administration.• Wrote directives advising division managers of company policy regarding equal employment opportunities, compensation, associate benefits, and company policies.• Continuously updated the Associate Handbook to reflect both updated policies and governmental regulations.• Conducted wage surveys within labor market to determine competitive wage rates.• Worked with outside consulting firm on Affirmative Action and keep up-to-date on a yearly basis.• Continually strove to maintain balance between management parameters and associate benefits.• Upheld HR polices and values.

• System implementation leader.• Promoted a positive attitude regarding the new system and organizational changes.• Coached and trained existing associates on technical usage of the new software.• Extensive training of associates on technical usage of the new software.• Attended off-site training sessions to act as on-site trainer.• Surveyed and redefined current job descriptions to coincide with new system implementation requirements.• Drafted and coordinated training materials to be readily understood and applied.

• Managed and provided “Help Desk” assistance to associates with problems related to computers and network printers.• Installed PC’s and software packages, troubleshot PC problems (determined if it was hardware, software, or operator error), installed modems, and completed minor repairs.• Responsible for managing, figuring, and preparing the Information Systems budget ($1.6 million). • Setup, programmed, trained, and maintained all aspects related to the phone and voice mail systems.• Created marketing and instructional materials for internal end users. • Provided one-on-one and group training; including new associate orientation for the computer and phone systems. • Setup new associates on the network, maintained file security, managed disk space and version upgrades. • Backed up all systems, reviewed and tested backup, secured backup with offsite copies and maintained tape drives. • Managed video conference equipment, including setup and installation.

• Duties included communication with corporate relocation associates, coordinated the preparation of documents for associate and spouse, bookkeeping and extensive follow-up. • Prepared legal documents, such as HUD Settlement Statements, deeds, mortgages, notes, as well as other documents for closings on new home loans and refinances of existing home loans.

• Insured that customers received outstanding service by answering technical questions through the help desk and on-line through electronic mail. • Enhanced the value of the Information Service by providing members with accurate and complete solutions. • Participated in special projects and assignments (software testing and task backups).