December Smith Email & Phone Number

Philadelphia, Pa, Us

Pennsylvania, United States

Feasterville-Trevose, Pennsylvania, United States

GLOBAL TECHNOLOGY SOLUTIONS, TREVOSE, PENNSYLVANIA, JULY 2019 TO DECEMBER 2020INTEGRATION SOLUTION SPECIALIST• Played a key role by administering inside sales for Rapport and Vetstreet client communication platforms.• Acted as a representative of the company by traveling to trade shows to conduct the sale and demonstration of products.• Charged with maintaining a 40+ call volume a day, including demonstrations, to achieve maximum success.• Effectively communicated with potential customers to provide them with product information and to carry out demonstrations.• Operated independently in an efficient and effective manner on a daily basis over the course of my operations.• Established, maintained, and pulled my own prospect list for cold calling into an existing customer base.• Achieved substantial success with a stack ranking of 113% to attainment in 2019 and becoming a member of the 2019 President’s List.

New Hope, Pa

NORTH AMERICAN TECHNOLOGY SALES, TREVOSE, PENNSYLVANIA, MAY 2018 TO JULY 2019TEAM LEAD – ACCOUNT EXECUTIVE• Performed the upselling of a wide range of technology solutions into an active customer base through employment of expertise.• Served in an integral role by maintaining a 50+ call volume per day, with mostly outbound calls to prospective customers.• Oversaw all aspects of and actively participated in the recruitment of various trade marketing campaigns.• Supervised and directed all operations of a team of 3 for upselling, cross-selling, and to ensure the meeting of all goals and objectives.• Engaged in travel to a wide variety of trade shows to administer the sale and demonstration of company products.• Charted the creation, development, and maintenance of process documents across my operations.• Established a stack ranking in 2018 of 71% to attainment.

Trevose, Pennsylvania, United States

VETSTREET (COVETRUS), TREVOSE, PENNSYLVANIA, AUGUST 2009 TO MAY 2018SENIOR ACCOUNT MANAGER – CORPORATE/VIP ACCOUNTS• Oversaw the setup of veterinary hospitals with Vet Portal web application, website, and data transfer program.• Carried out the remote installation of data transfer programs on hospital PCs via WebEx sessions as part of my duties.• Handled the monitoring and tracking of data transfers and swiftly resolved various stale data issues.• Data Mapping• Spearheaded the creation and editing of web sites through utilization of a proprietary website editor, as well as testing and troubleshooting website issues.• Conducted the evaluation and assessment of data files to troubleshoot and resolve a wide variety of portal issues.• Swiftly reported and escalated issues and problems in the defect tracking system (Red Mine, Jira).• Closely collaborated and communicated with developers in the development of solutions for various defect issues.• Operated in a pivotal capacity by administering between 700 and 800 accounts and responding to client inquiries via phone and email.• Searched for, identified, and capitalized on cross-sell, upsell, and trade marketing sales opportunities with existing accounts.• Successfully operated independently on a daily basis with little supervision and employed experience in Salesforce.com, Seibel, and Dynamics.

Richboro, Pennsylvania, United States

ANIMAL HOSPITAL OF RICHBORO, RICHBORO, PENNSYLVANIA, JANUARY 2008 TO AUGUST 2009VETERINARIAN TECHNICIAN• Administered inventory control and management, including ordering and maintaining inventory on all prescription diets and hospital inventory.• Cooperated effectively with distributors on product returns and replacements over the course of my operations.• Effectively utilized IDEXX and ABAXIC machines.• Tasked with executing surgery set up, placing IV catheters, and monitoring patients in surgery using EKG, Pulse-ox, and blood pressure machines.• Served on an on-call basis for emergencies and performed treatments on critical care patients. Handled computer billing and appointment scheduling through employment of AVIMARK.

Ottsville, Pennsylvania, United States

DURHAM VALLEY VETS, OTTSVILLE, PENNSYLVANIA, JULY 2006 TO JANUARY 2008VETERINARIAN TECHNICIAN/RECEPTIONIST• Executed a wide range of clerical and administrative duties, including answering phones, scheduling surgery, organizing daily appointments, and handling computer billing.• Furnished assistance and support to doctors in surgery, including but not limited to, injecting IM anesthesia, preparing patients for surgery, and monitoring during surgery.• Leveraged expertise and experience in restraining patients for exams, vaccines, anesthesia, x-rays, and blood drawing.• Conducted the in-house testing of samples and carried out the preparation of samples for outside labs.• Oversaw the creation and development of written consent and instruction forms for clinic use.

Solebury, Pennsylvania, United States

• Stall cleaning, feeding and turnout.• Vaccinated and medicated horses. IM/IV shots, venipuncture and deworming. Stallion collection, semen preparation for insemination, insemination of mares. Handling of foals and yearlings.• Foaled mares.• Prepared yearlings for sale.• Rehabilitation of lay-ups from the track.• Preformed uterine treatments, sutured in foaling monitors and record keeping.

Doylestown, Pennsylvania, United States

• Supervision and training of students.• Performed all aspects of breeding farm management.• Administered medication orally, IM/IV, drew blood samples, IgG testing.• Prepared yearling crop for New Jersey Classic and Pocono yearling sales. Included grooming and showing to potential buyers.