Responsible for ensuring data integrity standards and system functionality standards that meet and exceed customer expectations. Initiates tests, analyzes results, isolate issues, and finds solutions to problems. Provides insight for product enhancements.

The Solution Quality Analyst is accountable to test and sign off the quality of the solution ensuring that it meets client requirements and acceptance criteria and defined by the Solution Lead and agreed upon by the business sponsor. The SQA leverages deep domain expertise to participate in end user requirements, and understands client impact and design. SQA will create test environments, update configuration and troubleshoot configuration issues, and set up realstic test participant data. The SQA uses client and domain knowledge to create and execute test cases, and works with the Solution Lead to prepare for user acceptance test.

The System Analyst role includes responsibilities such as conversion of client requirements into analysis artifacts and the design of test plans. The SA delivers clear analysis, test plans, and standard operating procedures which accurately reflect the technical capacities of the system and address the requirements of the client.

The Human Resources Dedicated Facilitator Benefits Lead involved serving as an expert facilitator in online or in-person training venues at Aon-Hewitt.

The System Analyst role includes responsibilities for the conversion of client requirements into analysis artifacts and the design of test plans. The SA delivers clear analysis, test plans, and standard operating procedures which accurately reflect the technical capacities of the system and address the requirements of the client.

Track and manage quality on projects, including analysis of metrics to identify opportunities for improvement and conduct root cause analysis. Analyze data from project (metrics, defects, etc) to monitor and manage risk.

Identified and created tests within the testing tool, utilizing requirements and information documented in the project’s Test Plan. Ensured that tests were traced to requirements.

Performed all system activity including nightly processing and routine reporting. This included operation of VISION terminals, high-speed printers, DEC Writer Consoles, tape drives, disk drives, etc. Monitored activity of all support equipment including climate control units and alarm systems. Maintained accurate records, logs, trouble reports, checklists and other required documentation.

Document research and retrieval for business and organizations. Documented searches using Lexis/Nexis search software. Retrieved filings and document copies from the Illinois Secretary of State office.