Deanna Cimini Email & Phone Number

Texas, United States

Pennsylvania, United States

Feasterville Trevose, Pennsylvania

• Perform a broad range of member service activities by telephone, via live chat/ message board, by mail and/or in person including changes of address, name changes, transfer of funds, and fee adjustments
• Assist members in opening lines of credit, saving accounts, certificates of deposit, and business accounts
• Assist members in ordering debit cards, credit cards, and checks
• Provide support to members with questions pertaining to their accounts
• Keep record of customer interactions or transactions by recording details of inquiries, complaints or comments as well as the actions taken

Philadelphia, PA

• Assisted with mortgage loan closing process by reviewing loan documents for compliance, completion and accuracy
• Obtained missing information, prepare files, and provide support to internal and external members, partners, and title companies
• Invoiced and processed payments
• Prepared mortgage files for sub-servicing or delivery to investor which consisted of putting the file in order and copying or scanning as required by investor guidelines
• Tracked closed loan files for post-funding and trailing document items; instigated any changes or corrections as necessary
• Delivered loan files in a timely manner for various internal and external audits

Philadelphia, PA

League City, TX

Provided friendly service. Offered enthusiastic sales guidance to customers. Assisted in maintaining a quality showroom. Kept merchandise in excellent, rent- ready condition. Ensured timely deliveries. Secured on time payments and collected on delinquent accounts.

Recruited and retained top quality RN(s), LPN(s), PT(s), CNA(s) and HHA(s) Supervised field staff employeesHandled intake procedure for new employees, which included all credentialing and employment type servicesLiaised contracts and solicited new contracts with local health care agenciesBilled, invoiced and reconciled all Visits and Payments.

Reconciled insurance premium Cash Batches via Oracle and the financial institution’s websiteProcessed all Electronic Funds Transfers in GEMS and GBAR databaseResponsible for mail correspondence via Fed Ex and UPSPerformed administrative duties, which included telephone reception and file maintenance

Made timely adjustments and updates to donor records, i.e. donor contact information, pledge amounts, pledge cancellations and designation changesWorked with department team members to complete data management projects (duplicate accounts, duplicate relationships, ECC project)Collaborated with Campaign and Audit staff on resolution of discrepancies.

Held accountable for all customer service, inventory and monetary transactionsSupervised part-time and seasonal staff at multiple venues for various events

Transported document information electronicallyPrepared routine correspondenceMaintained confidential office files and records

Education record

Maa, Medical Administrative Assistant

Education record

Education record