Brian Decker is a Senior Consultant at Design Laboratory Inc.. He possess expertise in troubleshooting, sharepoint, video games, microsoft office, active directory and 44 more skills. Colleagues describe him as "For the last year, I’ve had the pleasure of working with Brian Decker in the support department at Valve Software. Brian is extremely customer and product focused. Support is the direct ear to our user base; Brian understood that and what that could mean for the company as a whole. He actively sought out improvements to our tools and customer experience then collaborated with our team designers, and engineers to use the information that we received from fans to improve our process and our product. Additionally, Brian is technically adept and could help to solve a wide breadth of technical problems from payment processing issues to network troubleshooting. Brian is very driven, has a great attitude and excellent work ethic. He’ll make a great addition to any company." and "I had the pleasure of working with Brian at Valve, where I could always go to him for assistance or a second opinion: with his holistic approach and skills in customer service, Brian would provide insight to a variety of concerns that our customers were facing, from technical issues to tracking down and investigating fraudulent use of payment methods. I wholeheartedly recommend Brian to any support team looking for a knowledgeable member with a positive attitude and approachable personality."