Declan Conboy Email & Phone Number

Dublin, County Dublin, Ireland

ICT Manager for Betterstart in the Department of Children, Equality, Disability, Integration and Youth

County Dublin, Ireland

Data Analyst: R-Studio, Power BI, Tableau.Financial Services Innovation: IPO, Market strategies for Valuation.Fintech Regulatory Environment: MIFiD2, GDPR, AML, Sandbox Regulation UK and PSD2.Fintech Operations: White Papers, Cyber Security Framework, information Governance, Network Security, Risk Vulnerabilities, Asset Register, ISO20071 information Security Management System(ISMS)Blockchain and e-payments:Python, Solidity, Smart Contract, BlockChain.

County Limerick, Ireland

Experience using VMwareGood understanding of Linux/UnixApplication support experience with My SQLGood knowledge of network and server systems i.e Windows, Linux and CiscoHardware troubleshooting experienceDraft quality assurance policies and proceduresInterpret and implement quality assurance standardsEvaluate adequacy of quality assurance standardsDevise sampling procedures and directions for recording and reporting quality dataReview the implementation and efficiency of quality and inspection systemsDocument internal audits and other quality assurance activitiesInvestigate customer complaints and non-conformance issuesCollect and compile statistical quality dataAnalyse data to identify areas for improvement in the quality systemDevelop, recommend and monitor corrective and preventive actionsPrepare reports to communicate outcomes of quality activitiesIdentify training needs and organize training interventions to meet quality standardsCoordinate and support on-site audits conducted by external providersEvaluate audit findings and implement appropriate corrective actionsMonitor risk management activitiesResponsible for document management systemsAssure ongoing compliance with quality and industry regulatory requirements

Limerick

2014 - Current General Motors Limited, Limerick Infrastructure Operations Support Level 3• Working to problem solve in post production environment, manage Customer Tickets.• Backup and monitoring across Windows/Unix systems.• Maintaining virtual/cloud based by systems via Vmware.• SOA service monitoring and administration.• Quality Assurance testing/ detection.• Working with in an agile and traditional environments.• Big Data infrastructure architecture management• Ensure all information was documented from out-sourcing Company.• Creating original documents to allow continuity support of over 4500 interfaces.• Actively monitor and identify incidents and take remedial action to ensure application availability, in compliance with industry performance standards, accordance to SLA and OLAs• Pro-active identification of repeat incident and problem areas and recommending improvement projects to drive down incident rates and create self-healing architectures• Applications used: Oracle Sql developer, Java, Linux, Unix and putty, Datastage, Eways, LDAP, VMware and Sharepoint• Communication with different teams in order to resolve issues on an organisation scale and develop common bonds.

West Of Ireland

I worked on two project, the first was with Bord Gais networks and the second was with Three mobile1st -Connection advisor on behalf of Bord Gais networks Business Development of new and established Towns in the west of Ireland. Gathering information as to there desirability to gain a Gas connection. Providing a quotation to the Businesses and converting them into a confirmed connection. Ensure Targets are hit. Ensure all CRM are handled correctly 2nd - Project manager with Three mobile. Mangaed a team of 25 people in a door to door selling blitz of the west of Ireland, signing people up to the National Broadband scheme.

Galway, Ireland

Maintaining the Operating system and Computer network.Creating easy navigation for use in price comparison through MS Excel. Using EPOS to record inventory. Analysing that information for future purchases etc.Dealing with the network budget, regarding purchase of new equipment.Keeping up to date with the continuous developments with in the sector. Developing customer’s relations. Updating the company web site. Maintaining and improving the company brand.Promoting the Sales and Services provides by the company.

Galway, Ireland

• Dealing with Hotel Property Management system (PMS) and Bar system• Responding to second line calls.• Reviewing case details and resolving the issue.• Deal with any change of request with the system set up.• Update any configuration changes by the user.• Connecting to Hotel Servers via PCAnywhere, Remote Desktop, webex.• Investigating the issue and finding solutions• Contacting the Hotel via phone or email and confirming resolution of the issue.• Logging onto servers and dealing with Oracle based backup system.• Creating required table space.• Running Oracle 10g 9i, and running Sql statements to clean and maintain servers.• Dealing with Cluster based Servers, exporting information as alternative back up.• Developing customer’s relations.

Data Science, Finance And Technology, 1.1

Activities and Societies: Fintech Society Develop in-depth knowledge and analytical skills in current and developing financial.

Higher Diploma In Software Development, Computer Software Engineering, 2.1

Bachelor’S Degree, Computer Software Engineering, 2.2