Software Developer
CurrentCurrently an application developer for close to 7 years working on the Integrated Risk Management System (IRMS) that underwrites all Lines of Business within Allstate. My main responsibilities include:• Working on projects to deliver enhancements and new features.• Maintain and update code and database entries.• Set up Functional Test and Regression environments for upcoming releases.• Support the Galaxy system within IRMS Legacy for both test and production issues.• Create and review all project documentation as part of the SDLC.• Prepare and execute test cases based on functional and technical requirements. • Daily monitoring of the IRMS system, which involves answering and resolving client issues.• Main point of contact for all test support issues across various testing platforms• Build knowledgebase for new and existing test issues within IRMS and constantly keep the knowledgebase up to date when issues are raised.• Release Co-Ordinator across the global Risk Management team for all deployments.• Estimate level of involvement, hours needed and align resources for upcoming projects within IRMS Workflow and IRMS Legacy.• Act as mentor to all new starts across the global Risk Management team.• Provide training and demo’s to resources that support testing outside of Risk Management.• Create reports for management on the health status of all projects. • Provide Production support and reports for projects that have been deployed.• Audit project folders to ensure quality with all documentation during a project.• Continually update internal training documentation.• Host team stand ups on a monthly basis with the wider Product Technology group.• Undertake manager duties when Line Manager is off-site.• Create Incident and Problem tickets for test and production issues.• Resolve raised incidents in a timely fashion to comply to pre-existing SLA’s.